Our Vacancy

This is a key position providing administrational support within the Gas team, providing a first class, high level of customer service to both internal and external clients for our multi-utility projects.

So, What will you be doing?

This role will be assisting in the day-to-day duties within the Gas department by ensuring the smooth running of all administrative processes. You will also be;

• Accurately managing our database and updating our gas drawings with relevant changes.
• Liaising with internal and external customers, ensuring information is accurately communicated, including daily communication with our Gas field teams.
• Maintaining accurate records.
• Preparing documentation/reports for team meetings, taking notes/minutes where required.
• Maintaining a professional, client facing approach, demonstrating excellent customer service.
• Using a range of office software, including email, spreadsheets, and databases.

The Person

The ideal candidate will have a strong, proven background within a similar administrative or customer service position. They will also hold the following skills;

• Strong coordination and administrational skills.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
• Proactive and motivated approach, alongside a positive 'can do' attitude.
• Empathetic approach to both internal and external customers, always offering first class customer service.
• Ability to problem-solve and escalate/investigate where required.
• Strong IT skills of MS Office (Word, Excel, PowerPoint, Excel, Outlook, and Teams).
• Knowledge of an office environment and practices.
• Knowledge of the importance of customer service, understanding its impact on business performance
• Experience in the utilities or construction industry is beneficial

Our Benefits:

Our company is devoted to ensuring our staff receives a comprehensive selection of rewards and perks. We acknowledge that employment is merely a portion of our daily routine, and our objective is to provide our team members with a broad spectrum of versatile benefits that cater to their needs. We take pride in offering a diverse assortment of options to support all lifestyles, with a majority of these benefits accessible throughout the year. Our benefits/perks consist of:

• Competitive Salary
• Hybrid Working Options
• Flexible Staggered Start/Finish Times
• Life Cover
• Attractive Holiday Allowance
• EV Salary Sacrifice Scheme
• Wellbeing Services
• Enhanced Parental Leave
• Long Service Awards
• Learning & Development Opportunities
• Retail Discount
• Volunteering Scheme
• Buy Additional Holiday

And much more...

We are committed to creating an inclusive and welcoming workplace. We are proud to be an equal opportunities employer and value diversity in all its forms. We want to ensure that you feel supported throughout the process and provide reasonable adjustments where necessary. If you require any adjustments during your application, interview process or throughout your employment, please do not hesitate to let us know.

Our Business

As the business that continues to define multi utility in the residential market, TriConnex works tirelessly to ensure that our residential developer clients have access to experts in all existing and emerging utilities.

Providing the widest product range, solely to the residential sector, equals a greater customer experience. This is why we are regarded by so many as offering the best customer service in the industry.

Our Values

Working within TriConnex is a rewarding place to be. We spend a lot of time at work and we know the importance of spending that time working towards a common purpose. Supporting our employee's is a key priority, balancing the demands of a growing business with its staff welfare.

Find out more here