Job Description

Position Overview: Administer energy product or service information via written correspondence and/or telephone contact to internal or external customers daily.

Duties and Responsibilities include but are not limited to:

• Off peak season 30% of the day will be on the phone and during peak season 50% or more of the day will be on the phone dispatching drivers and speaking with customers
• Receive orders from drivers, salespeople or customers
• Prepare purchase orders and log information
• Prioritize, assign and dispatch orders
• Reconcile, process and file necessary paperwork
• Calculate pricing and freight charges
• Contract management and customer information
• Process and distribute billing information
• Compile and submit finalized documentation

Skills and Qualifications:

• Strong written and verbal communication skills
• Excellent organizational skills and ability to work well within strict time frames, despite interruptions
• Detail oriented and able to process work accurately with minimal errors
• Ability to perform multiple tasks simultaneously

• Strong analysis skills and ability to accurately calculate prices
• Ability to work without supervision and make appropriate decisions
• Work well in a team environment

Education and Experience:

• High school diploma or equivalent
• Prior experience dispatching preferred but not required
• Proficient with Microsoft Office suite