Job Summary

If you are an Application Specialist professional, Emerson has an exciting role for you! We are looking for Application Specialist - Application & Customer Service to work with our Liquid Management Solutions Team. This role will work independently and as a part of a team to build and implement project specific standards, augment and improve solutions, benchmark individual and application performance metrics as well as estimate level of effort for initiatives in Liquid Management Solutions suite of products, a total software solution for liquid hydrocarbon logistics.

In This Role, Your Responsibilities Will Be:

• Handle Customer support request and fix the issues in the work you're doing of our products for the Oil and Gas industry. Leading existing implementations, and conducting internal R&D initiatives.
• Excellent analytical skills for fix customers' requests/issues.
• Deep dedication to quality, self-improvement and team-oriented development.
• Review technical design specifications.
• Participate in functional, regression and performance testing.
• Issue triage and tracking.
• Coordinate between teams of technical resources and business collaborators and have a detailed understanding of the technologies, systems, and processes that will be used in achieving project objectives.
• Place emphasis on completing time, on budget and with high customer satisfaction.
• Capture and document client business processes and requirements
• Make recommendations and changes in order to improve and support business activities.
• Interact with different client groups to provide technical support.
• Assist teams with the planning and design of business processes and systems.
• Excellent knowledge of company's business procedures and objectives.
• Demonstrate outstanding collaboration and problem solving skills.
• Organization, good judgment, communication skills, analytical skills, excellent written and verbal communication, and decision-making skills.
• Write user documentation as needed.
• Coordinate and perform client training sessions (formal and informal)

Who You Are:

You are ready to act on challenges. You can Identify and seizes new opportunities. You are persisting in accomplishing objectives despite obstacles and setbacks. You gave a track record of exceeding goals successfully. You push yourself and helps others achieve results. You develop and project a can-do attitude.

For This Role, You Will Need:

• Minimum 3 to 10 years experience in software development
• BA/BS degree in Business, Engineering, Computer Science or technical equivalent
• 2+ years of C# development experience, plus at least 1 year with ASP.NET. Exposure to development of Windows Services, WCF services or WEB API, Basics in AZURE Cloud computing.
• Proficient in Microsoft .NET Framework. Development experience with HTML, CSS, JavaScript, jQuery, XML/JSON and/or other programming languages and tools. Exposure to MVC, WPF, Entity Framework, JavaScript Frameworks, Java/J2EE or log4net is preferred.
• Development and administration experience in SQL Server 2012 or later. Understanding of TSQL, stored procedure design and database performance optimization (table indexing, query optimization, etc.). Additionally, experience with Oracle and/or other relational database management systems is a plus. Experience with NoSQL databases like MongoDB is also a plus.
• Knowledge of coordinating and configuring Windows Internet Information Services (IIS). Experience with Windows MSMQ, Active Directory / ADAM / ADLDS / LDAP is an added advantage
• Experience with Business Intelligence and report crafting tools such as Crystal Reports and/or Microsoft SSRS.
• Experience with developing custom interfaces between software solutions using one or more of the following is desirable: Web API / Web Services, Microsoft SSIS, OLEDB, XML, PIDEX, CSV or Excel. Exposure to SCADA, OSI PI and other historians is a plus.

Preferred Qualifications that Set You Apart:

• Experience with project lifecycles from requirements to support transition.
• Good communication, presentation and collaboration skills.
• Attention to detail and outstanding organizational skills.
• Oil & Gas experience.
• Visio and Access experience, a plus.
• Intermediate to Expert in MS office
• Proficient in technical know-how and understanding of business operations to assist the team in examining, assessing, and fulfilling business requirements.
• Experience with new product development and release cycles in a Professional Services/Technology Solutions environment a plus, as is experience with distributed and overseas teams.
• Must willing to work on night shifts/rotation shift system

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a comprehensive medical and insurance coverage to meet the needs of our employees. We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent