Team Leader, Technical Sales Support

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Team Lead, Technical Sales Support

Your role and responsibilities

We are seeking a new Team Leader for our Technical Support Team to join us in Helsinki. You will lead a team of experts supporting Sales Units with cost-effective technical solutions. In this position, you will oversee daily technical sales support tasks within the Large Motors and Generators Division, enabling our Local Sales Units to concentrate on business expansion and enhance customer satisfaction. Our 15-person technical team gives the last word on our technical solutions globally, supporting ABB Production Units, Sales Offices and After Sales. We offer a hybrid work model, but the role requires presence in Pitäjänmäki office approximately 50 % of working time. You will be mainly accountable for: • Managing daily activities of Technical Sales Support and ensuring timely, accurate and high-quality responses and solutions • Leading your team and our support process to meet the defined Sales Support KPI's • Enhancing the skill development opportunities for your team • Facilitating continuous improvement in Sales Support, improving our tools, processes, product portfolio, and customer experience • Developing the support processes, tools and reports together with the Technical Sales Support Manager

Qualifications for the role

• Several years of experience in operations, sales, R&D, engineering, or similar working environment
• Knowledge of Large Motors and Generators' products
• Managerial experience is an advantage
• Comfortable managing high-pressure situations and making quick decisions
• Solution-oriented mindset, attention to detail
• B.Sc. or M.Sc. degree, preferably in Engineering
• Fluent written and spoken communication skills in English. Finnish is seen as advantage

More about us

The Large Motors and Generators Division offers a comprehensive product portfolio of large AC motors and generators. From general purpose to highly customized designs, synchronous motors and high voltage induction motors provide high efficiency, reliability and availability across all major industries and applications, including some in the toughest and most demanding environments. The division also has a long track record of designing and building generators for wide range of industries, includ-ing power generation, marine, oil and gas, mining, and data centers. For more information contact Team Lead, Technical Sales Support, Mikko Taskinen tel. +358 50 335 9297, best available Monday-Friday between 14.00 - 15.00 Finnish time. Please apply for the position by 11 May 2025. We look forward to receiving your application. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory The work model for the role is: #LI-hybrid