Account Manager

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Sales Manager R&A

Your role and responsibilities

Develops, implements, and manages the account strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Coordinates sales activities, monitors current projects, and manages the resolution of specific customer problems. This is part of the ABB Business Line Industry sales strategy, to improve ABB market penetration and realize growth aspirations. The candidate will be responsible for developing, planning and executing your own customer strategy, based upon the local/global strategies, in order to ensure high levels of customer satisfaction and growth/performance This is a role reporting into the UK & Ireland organisation, and home based. • Sells products/solutions/services to customers, focusing on volume, mix, and profitability targets, representing ABB, overall and accountable for all ABB Robotics sales in the UK, supporting primarily End Users, with an aim to develop new and existing customers. • Working with customers, you should be able to negotiate on specifications and pricing, whist maintaining the maximum margins for ABB and preparing quotes for the customers supported by the business, and completing details within the CRM (SalesForce) tool for the opportunity pipeline and visit reports is essential. • Participates in the development of sales strategies for the account through providing current business and long-term plans of the customer. • Defines and proposes sales targets for the account and ensures their achievement through a structured follow-up process. • Understands customer needs and requirements and effectively communicates the ability of ABB's solutions to address those needs. • Monitors client financial status and reports any changes regarding risk to relevant internal teams. And is responsible for identifying and managing risk s relating to contract agreements and prices across customers/channels/segments • You will be working to a personal and business target, that will be set for each financial year, as well as contributing to a team target. This will part of your goals, as well as some behavioural targets from the ABB 4Cs - Collaboration, Curiosity, Courage, and Care • As part of the ABB QCE (Quality Customer Experience) program you should maintain the highest level of engagement with existing and new customers, and strategic partnerships, developing personal relationships with partners, customers and other decision makers • Ensures integrity and compliance with ABB values and ethics in all activities.

Qualifications for the role

• Team player
• 3+ years of experience in a sales role
• Proven track record in sales
• Excellent Communication Skills
• Current UK driving license
• This is a home based role

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory