Job Description:

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.

We're investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.

We're looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

Join our Team and advance your career as a

Local Delivery Specialist

The Local Delivery Specialist processes country specific data changes and administration through different parts of the employee lifecycle using Workday and Salesforce. The role also provides information and guidance to bp employees and PC&C on employee processes and data changes across the breadth of the Workday solution.

The purpose of the Local Delivery Specialist role is to process country specific data changes and administration through different parts of the employee lifecycle using Workday and Salesforce, also provide information and guidance to bp employees and PC&C, on employee processes and data changes across the breadth of the Workday solution.

In this role you will:

• Provide support on local lifecycle employee processes and production of required letters and contracts.
• Provide administration support with any legal, fiscal and regulatory processes.
• Providing guidance and information to employees, managers and HR on complex employee process and data changes, across the breadth of the Workday processes.
• Streamline and continuously improve HR processes (e.g. templates, automation in processing) in close collaboration with team colleagues from 'People Services' in other global business service centres
• Active participation in HR projects (e.g. local implementation of global guidelines, system changes)
• Responsible for the administration of local benefits where required

What You will need to be successful:

• 3 to 5 years relevant experience
• Strong customer service skills
• Digital fluency - strong systems and computer skills and experience across full spectrum of Office programs and analytical support tools
• Proven ability to skillfully navigate a tiered support model
• Numeracy & analytical thinking - able to quickly and optimally generate and analyse a range of data to provide accurate and timely information to advise business decisions
• Excellent personal organizational skills - good balance of being proactive and reactive; ability to prioritize multiple priorities and complete tasks on time

Technical:

• Advanced knowledge of CRM systems and HR Systems such as Workday
• Demonstrated ability to administer HR systems and processes efficiently and effectively
• Able to provide a level of support to employees who have restricted access to service channels due to technology or language limitations
• Risk Management - acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to raise any concerns
• Eye for business & customer focus- keeps up to date with internal and external context, seeks to understand the relationship between their activity and the local business drivers. Aware that HR is an enabler of the business and seeks to ensure HR solutions lead to enhanced business effectiveness and results.

Behavioral:

• Solutions focus - seeks to identify solutions and make improvements to processes which will give to the business and enhance ways of working
• Relationship management - Ability to build and maintain relationships with customers. Is building and applying skills in active listening and can communicate effectively (written and verbal)
• Is continually enhancing self-awareness and actively seeks input from others on impact and effectiveness
• Applies judgment and common sense - able to use insight and good judgement to advise actions taken and ensure solutions are pragmatic

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule: home office up to 2 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family-friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees' wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment
• Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

Travel Requirement
No travel is expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:
Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.