In this Role, Your Responsibilities Will Be:

• Develop and implement a well-rounded customer master data management strategy that aligns with the company's goals and objectives.
• Establish and enforce data governance policies, standards, and procedures to ensure data integrity, accuracy, and compliance with regulatory requirements.
• Lead the design, implementation, and maintenance of customer master data management systems, tools, and technologies.
• Collaborate with IT teams to ensure seamless integration of customer master data across various systems and platforms.
• Define and supervise data quality metrics, proactively identify data issues, and implement corrective actions.
• Drive data cleansing, enrichment, and standardization initiatives to enhance data quality and consistency.
• Establish and maintain data stewardship processes, roles, and responsibilities.
• Provide leadership and mentorship to a team of data management professionals, fostering a culture of continuous learning and development.
• Collaborate with business partners to understand data requirements, resolve data-related issues, and support data-driven initiatives.
• Stay ahead of with industry trends, standard processes, and emerging technologies in customer master data management.
• Engage in and lead global initiatives focusing on process alignment, policy coordination, task prioritization, timely delivery, issue resolution, and collaboration.
• Initiative to excel in a dynamic and fast paced environment and not afraid of doing "hands on" work occasionally.

Who You Are:

You are responsible for leading the customer master data management function within our organization. You will manage a team of data management professionals and collaborate closely with multi-functional teams, including IT, Sales, Marketing, Customer Service, and Finance, to ensure accurate and consistent customer data across our organization. Your expertise in data governance, data quality, and data integration will be instrumental in driving operational efficiency, enhancing customer experience, and enabling data-driven decision-making.

For This Role, You Will Need:

• BS Degree or equivalent experience in Economics, Statistics, Operations Research, Computer Science, Business Administration, or a related field.
• Demonstrable experience (minimum 5 years) in customer master data management, preferably in a leadership role.
• Solid understanding of data management principles, data governance, and data quality management.
• Experience implementing and managing customer master data management systems, tools, and technologies.
• Excellent leadership and people management skills, with a track record of building and developing high-performing teams.
• Good communication and interpersonal skills, with the ability to collaborate effectively with multi-functional teams and senior collaborators
• Motivated person who can instigate change, handle various tasks, and meet deadlines.
• Solid attention to detail and precision.
• Knowledge of industry standards and regulations related to customer data management.

Preferred Qualifications that Set You Apart:

• Master's degree or equivalent experience is a plus.
• Familiarity with data integration and data migration techniques.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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