Technical Service Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Business Manager - Commercial&Operations

Your role and responsibilities

In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth. The work model for the role is: hybrid {insert Linkedin #} This role is contributing to the Process Automation - Measurement and Analytics division in Spain. Main stakeholders are Service Technicians, Manufacturing Plant and Sales Team. You will be mainly accountable for: • Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category • Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively • Providing technical consulting on Service solutions to management and customers • Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth • Project Management tasks, in relation to manufacturing plants and clients You will join a dynamic and high performing team, where you will be able to thrive.

Qualifications for the role

• Technical education required, mostly preferred Degree in Engineering or Chemical background
• You are immersed in Measurement Analytics and Instrumentation
• 3-5 years of experience in related fields
• High level of English and Spanish
• Strong analytical skills for problem-solving and good communication and negotiation skills
• Availability to travel and valid driver's license

What's in it for you?

• Get exposed to cutting-edge technology in Process Automation and have a visible impact on the future
• Play a part in anticipating, sensing and responding to technology trends
• Enjoy a supportive and solution driven team environment

Benefits

• Flexible work practices
• Meal allowance
• Wellbeing program
• Company mobile phone
• Learning & development offering

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory