Job Details

Level
Experienced

Job Location
Gas South Arena - Duluth, GA

Position Type
Part Time

Travel Percentage
Up to 25%

Job Shift
Any

Description

Gas South Region consists of five venues in and around Gwinnett County; Gas South District Center, Gas South District Arena, Buford Community Center, Michelin Raceway Road Atlanta, and University of Georgia. With a mixture of events, concessions, and premium hospitality throughout the region, the Premium Operations manager will office from Gas South Arena, but will help support all venues as needed.

We are seeking a Premium Supervisor with experience in Sports & Entertainment catering with an emphasis on overseeing multiple suite/club areas. This role will be instrumental in the day to day success of our Premium Operations as the second in command for all things Premium Hospitality leading up to and on event days.

Responsibilities:

• Working closely with account executives, sales team, and culinary to fully understand event details including custom menus, event set up, décor needs, planning, organization and execution of events.
• Meeting clients and visiting venues to ensure all requests are understood and met.
• Communicating with serving, bartending and culinary staff to ensure all scheduled staff are properly trained and prepared for event(s).
• Managing the team scheduled to run each event. Leading captains and servers of event(s) and providing ongoing development/training to supervise a team.
• Attending and executing event(s) ensuring it runs smoothly from the set-up to break-down.
• Assisting in post-event tasks including, payroll data entry, inventory, uniform management, month end reconciliation, etc.

*Responsibilities are not limited to this list

Qualifications

Education and/or Experience Qualifications:

• 2+ years of experience in Hospitality Operations, Event Coordination, Operations Supervisor, or equivalent Experience in food service management - setting up events, executing multiple buffets, food safety, leading service teams is required!
• Must live within 25 miles of Duluth, GA 30097
• Must be a team player, well organized, strong computer/Microsoft Office skills

Specialized Qualifications:

• Excellent listening and communication skills
• Strong Customer Service skills with the desire to go above and beyond any client needs
• Ability to run a business as if you own it
• Ability to perform physical tasks; such as but not limited to, lifting approx. 40 lbs.

Work Environment

This position works mostly out of and mainly stays within the Gas South Arena, but may travel to other venues within the Gas South Region. This position will often move throughout the Arena on different terrains and may work with or near kitchen equipment including food warmers, heat lamps, coolers, and more.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Physical Demands:

• Prolonged periods of moving through an event space, and traveling throughout the stadium.
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items.
• Must be able to lift up-to 30 pounds at times.

CORE VALUE AND COMPETENCY REQUIREMENTS

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Position Salary & Benefits:

• This is considered an hourly part-time position, with pay range from $14/hr - $17/hr.
• The schedule for this position may range depending on business needs but will often consist of either a morning shift covering breakfast operations or a later shift covering dinner service.
• Benefits include daily meals per shift.
• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member's roles.
• On-the-job training that can be applied industry wide.

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.