Technical Assistant
Part A: Job Specification
Job Purpose
Reporting and Relationships - I
Internal
External
Reporting and Relationships - II
Job Context & Major Challenge(s) - I
Job Context & Major Challenge(s) - II
Financial Dimension
Generic Accountabilities - All Employees
Safety Health & Environment
Qatarization Program
Firewall Compliance
Key Job Accountabilities - I
Key Job Accountabilities - II
Key Job Accountabilities - III
Part B: Person Specification - Minimum Requirement
Qualifications
Knowledge and/or Experience - I
Knowledge and/or Experience - II
Technical and Business Skills - I
Technical and Business Skills - II
Technical Competencies
TEC-Document and information management
TEC-Fire Protection
TEC-Manpower Services
TEC-Office Productivity Services
TEC-Planning and Scheduling
TEC-Plant and Process Fundamentals
TEC-Quality Systems
TEC-Space Planning
TEC-Systems and Software
BEH-Planning and Organising
BEH-Service Orientation
BEH-Initiative / Commitment
BEH-Interpersonal Skills
BEH-Problem Solving
BEH-Supervising & Coaching Others
BEH-Job Knowledge
BEH-Quality / Quantity of Work
BEH-Teamwork / Supporting Others
BEH-Trust and Empowerment
BEH-Innovation
BEH-SHE Understanding
BEH-Communication / Information Sharing
BEH-Ethics and Integrity
Job Purpose
- Provide technical administrative support to leadership and personnel within a dedicated department, division, or section for either the Terminals & Refining or Onshore Operations & Support Group.
Reporting and Relationships - I
- Reports to Department/Division Manager.
- Direct reports: None.
Internal
- Regular contact with Department Employees and other Groups and Departments Administrators.
External
- Regular contact with Shareholders and Vendor/External organisations.
Reporting and Relationships - II
Job Context & Major Challenge(s) - I
- Ensure governance to be complied within the nominated department and ensure confidentiality of information between various Ventures to be maintained.
- Many internal and external (QatarEnergy, other SHs) stakeholders with complex interfaces to be managed.
- Operates in a multi-cultural, multi-national environment requiring maturity and good communication skills.
- Works under the direct supervision.
Job Context & Major Challenge(s) - II
Financial Dimension
- As defined for this job level in the Delegation of Authority and/or approved budget.
Generic Accountabilities - All Employees
Safety Health & Environment
- Ensure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations and standards.
Qatarization Program
- Contribute to the development of Qatari employees. This accountability is a condition of employment for expatriate employees.
Firewall Compliance
- Ensure all activities undertaken comply with anti-trust and competition laws and the Company firewall policies and procedures.
Key Job Accountabilities - I
- Maintain and handles database to maintain accuracy, quality check and verifies reliability of sources information for the database.
- Handle incoming and outgoing documents which come for signature and sending them via email to the originating party and complete administrative tasks such as e-filling, incoming, outgoing, letter and memo preparation.
- Maintain, organise, analyse, update, and retrieve data from SAP, Access, appropriate data files and update records accordingly in SAP and/or other corporate systems.
- Prepare data to generate report charts and presentations. Identify information processing problems and escalate to manager where applicable.
- Assist and complete daily management activities for the Department or Division Manager, including preparing agendas, drafting correspondence, typing, proofreading, and organizing diary and calendar meetings.
Key Job Accountabilities - II
- Provide point of reference on simple aspects of work for guidance on practices, precedents, and techniques.
- Provide support to all staff in order associated with logistics, overtime, gate-passes, and other business-related support.
- Establish and work on documentation system to ensure proper storage and retrieval of required documents.
- Initiate and delivers appropriate paperwork to advise customers, superiors, and more junior staff.
- Coordinate meetings including paperwork, agendas, and pertinent paperwork.
Key Job Accountabilities - III
Part B: Person Specification - Minimum Requirement
Qualifications
- Secondary school (12 years) formal education.
Knowledge and/or Experience - I
- 5 years of relevant experience.
- Very good knowledge of standard computer software.
- Knowledge of some financial and budgetary processes.
Knowledge and/or Experience - II
Technical and Business Skills - I
- Good command of written and spoken English.
- General Software use, Microsoft Office tools, SAP.
Technical and Business Skills - II
Technical Competencies
TEC-Document and information management
TEC-Fire Protection
TEC-Manpower Services
TEC-Office Productivity Services
TEC-Planning and Scheduling
TEC-Plant and Process Fundamentals
TEC-Quality Systems
TEC-Space Planning
TEC-Systems and Software
BEH-Planning and Organising
BEH-Service Orientation
BEH-Initiative / Commitment
BEH-Interpersonal Skills
BEH-Problem Solving
BEH-Supervising & Coaching Others
BEH-Job Knowledge
BEH-Quality / Quantity of Work
BEH-Teamwork / Supporting Others
BEH-Trust and Empowerment
BEH-Innovation
BEH-SHE Understanding
BEH-Communication / Information Sharing
BEH-Ethics and Integrity
JOB SUMMARY
Technical Assistant