Service Sales Support Specialist Channels

ABB
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Marketing & Sales Manager
Your role and responsibilities
In this role, you will have the opportunity to support ELSE Service Sales organization and customers during the proposal process and internal sales. You will s upports the local Sales organization and customers in determining the most technical appropriate and cost-effective solutions and in the preparation of demanding offers. Coordinate with Global Channel Manager and Local Marketing & Sales Manager and implement channel initiatives with local sales organizations in ELSE assigned region.
The work model for the role is: Onsite
This role is contributing to the Electrification Services Business Area.
You will be mainly accountable for:
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
What's in it for you?
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
More about us
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
Preference will be given to previously disadvantaged candidates in line with the company's employment equity targets.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
This Position reports to:
Marketing & Sales Manager
Your role and responsibilities
In this role, you will have the opportunity to support ELSE Service Sales organization and customers during the proposal process and internal sales. You will s upports the local Sales organization and customers in determining the most technical appropriate and cost-effective solutions and in the preparation of demanding offers. Coordinate with Global Channel Manager and Local Marketing & Sales Manager and implement channel initiatives with local sales organizations in ELSE assigned region.
The work model for the role is: Onsite
This role is contributing to the Electrification Services Business Area.
You will be mainly accountable for:
- Sourcing new sales opportunities through AOG, Salesforce, outbound calls and emails etc.
- Handle and route qualified opportunities to the appropriate sales specialist for further development and closure
- Coordinate with technical team for accurate solutions, quotations and technical service offerings
- Maintain and expand database of prospects within ZA Cluster assigned region
- Prepares / supports in the preparation of technical/commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives.
- Analyzes customer needs and competitor offers through information from general market and the Sales organization
- Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales team/local business to obtain better future results.
- Proactive identification of service offerings opportunities with both new and existing customers to generate interest
- Generating revenues through supporting the sales team
- Collaborates with cross functional teams, including tendering, sales and technical team to develop offers and drive transformation & growth
- Contributing to ELSE Value Provider Program (VPP) development and promoting to potential channel partners
- Managing different customers along different segments within ZA cluster assigned region
- Contributing to channel pricing strategy and its implementation.
- Ensuring the channel partner agreements are updated and followed.
- Collaborate with service partners to build pipeline and close deals
- Preparing long-term business growth with channel partners
- Ensuring VPP account management activities, business reviews, periodic visits and cadence meetings.
- Primary point of contact for channel partners.
- Participate in common channel partner's customer visits and channel partner's events
- Salesforce Channel Opportunity management. Forecasting. Planning information to PSCs and factories
- Operate the CRM systems and ensure authentic information is available withing the company
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
- Bachelor's degree in engineering with minimum 3 or more years relevant work experience.
- Proven experience on Medium Voltage and Low Voltage products
- Strong communication & negotiation skills.
- Must be self-starter and pro-active. Be able to work independently as well as in team.
- Demonstrated experience of project execution
- Knowledge and experience of driving application of standardized Marketing & Sales processes and tools (Salesforce, SharePoint & etc.)
- A collaborative, solutions-oriented approach, combined with problem solving and analytical skills.
- A solid understanding of contract management, contract negotiations, risk management, commercial and legal terms.
- Experience with channel pricing management
- Available to travel
- Excellent communication and interpersonal skills, including the ability to develop and manage effective working relationships at all levels
What's in it for you?
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
More about us
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
Preference will be given to previously disadvantaged candidates in line with the company's employment equity targets.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
JOB SUMMARY
Service Sales Support Specialist Channels

ABB
Kareeberg
7 hours ago
N/A
Full-time
Service Sales Support Specialist Channels