Quality and Billing Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Procurement Manager

Your role and responsibilities

In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance. The work model for the role is: hybrid This role is contributing to the Motion business area in Bogota, Colombia. You will be mainly accountable for: • Supporting specific communication relevant to quality management in your area of responsibility. • Assisting in continuously identifying and addressing risks and opportunities related to quality management in the local organization. • Using quality data analytics from the organization to identify risks, failures, and non-conformances. • Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions. Our team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive

Qualifications for the role

• Degree in Industrial Engineering or Business Administration.
• You are immersed in continuous improvement methodologies, process quality, customer satisfaction, and enjoy working with SAP systems and the industrial sector.
• You have 2 years of experience in quality management, process improvement, and customer satisfaction initiatives, with hands-on experience using SAP.
• Possess an enhanced knowledge of SAP modules, including MM (Material Management), CS (Customer Service), and Procurement, as well as Power BI.
• You are passionate about operational excellence and customer-centric approaches.
• You are at ease communicating in intermediate English.
• You hold availability to travel within the country.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory