Solution Specialist

bp
Job Description:
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. In India, we operate bp's FBT, which is a coordinated part of bp. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world's need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions - providing solutions across all bp.
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better - and how you can play your part in our outstanding team?
KEY ACCOUNTABILITIES
ESSENTIAL EXPERIENCE AND JOB REQUIREMENTS:
• Suitably qualified professional with degree or similar education background.
• Strong presentation and interpersonal skills, including the ability to articulate sophisticated processes and influence a wide range of collaborators.
• Passion and experience in collecting business requirements and improving processes and systems.
• General understanding of systems deployment activities.
• Ability to work and collaborate within a virtual distributed team environment.
• Ability to prioritize effectively for yourself and the team.
• 3+ years of experience of system design
• Ability to learn and be the authority on template solutions.
• Ability to formulate and solve problems.
• Ability to build positive relationships with business collaborators, technical teams and delivery teams.
Desirable Criteria
• 9+ years of meaningful work experience with systems and process design.
• Experience working in a multi-national organization
• SAP expertise in Source to Pay and Supplier Management
• Good have knowledge of SAP Ariba for P2P and S2C processes
Crucial Product Experience & Expertise:
• Subject Matter expert on Salesforce, specifically service cloud functionality, configuration and deep knowledge to make a system design.
• Have proficiency in modules the Supplier Management, Category Planning, Use Case Management, Strategy Builder that is built on Salesforce platform using in built tools like Compass.
• Certified in certified Salesforce professional. At least Salesforce Administrator certification, preferably even Salesforce Service Cloud certification.
DESIRABLE CRITERIA
Travel Requirement
Up to 10% travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
Commercial Acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Integration, Data Management, Data Manipulation, Data Sourcing, Data strategy and governance, Data Structures and Algorithms (Inactive), Data visualization and interpretation, Digital Security, Extract, transform and load, Group Problem Solving
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. In India, we operate bp's FBT, which is a coordinated part of bp. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world's need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions - providing solutions across all bp.
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better - and how you can play your part in our outstanding team?
KEY ACCOUNTABILITIES
- Be the authority on template solutions within the functional area and participate in design authorities.
- For approved demand, understand business requirements and sophisticated business processes and scenarios and translate / break these down into a simplified set of requirements for which solutions can be investigated.
- Design global standard solutions to meet business needs.
- Explain concepts and solutions to technical and non-technical stakeholders\
- Prepare, review and/or approve functional specifications for solution design.
- Own the preparation, structure, and delivery of presentation materials for template familiarization, template fit-gap, solution design, user training and knowledge sharing.
- Lead template fit gap and user training sessions.
- Share a point of view and constructive feedback to peers design work.
- Identify, analyze and delineate problems.
- Investigate and resolve solution incidents and conduct root cause analysis.
- Guide for designs that multi-functional areas in order to achieve end to end solutions that meet our customers' needs.
- Advise others on integration considerations for interfaces coming from external systems.
- Review and signoff cross-system cutover plans and integration testing scenarios.
- For new designs or changes to craft, provide testing scenarios to ensure the solution is robust.
- Understand, embrace, and accept agile principles and agile ways of working
- Where agreed, act as Solution Integration Lead for specific projects, providing support to the project teams and their interaction and solution needs with the rest of the solutions team.
ESSENTIAL EXPERIENCE AND JOB REQUIREMENTS:
• Suitably qualified professional with degree or similar education background.
• Strong presentation and interpersonal skills, including the ability to articulate sophisticated processes and influence a wide range of collaborators.
• Passion and experience in collecting business requirements and improving processes and systems.
• General understanding of systems deployment activities.
• Ability to work and collaborate within a virtual distributed team environment.
• Ability to prioritize effectively for yourself and the team.
• 3+ years of experience of system design
• Ability to learn and be the authority on template solutions.
• Ability to formulate and solve problems.
• Ability to build positive relationships with business collaborators, technical teams and delivery teams.
Desirable Criteria
• 9+ years of meaningful work experience with systems and process design.
• Experience working in a multi-national organization
• SAP expertise in Source to Pay and Supplier Management
• Good have knowledge of SAP Ariba for P2P and S2C processes
Crucial Product Experience & Expertise:
• Subject Matter expert on Salesforce, specifically service cloud functionality, configuration and deep knowledge to make a system design.
• Have proficiency in modules the Supplier Management, Category Planning, Use Case Management, Strategy Builder that is built on Salesforce platform using in built tools like Compass.
• Certified in certified Salesforce professional. At least Salesforce Administrator certification, preferably even Salesforce Service Cloud certification.
DESIRABLE CRITERIA
- Extensive experience (typically 10+ years)
- Effective team manager, managing team of 6-8 individuals. Lead, senior data scientists and/or data engineers
- Strong interpersonal psychology, Mentor for the team
- Ability to work with Global Process Owners, cross-functional teams and business stakeholders
Travel Requirement
Up to 10% travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
Commercial Acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Integration, Data Management, Data Manipulation, Data Sourcing, Data strategy and governance, Data Structures and Algorithms (Inactive), Data visualization and interpretation, Digital Security, Extract, transform and load, Group Problem Solving
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
JOB SUMMARY
Solution Specialist

bp
Pune
10 hours ago
N/A
Full-time
Solution Specialist