At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Country Service Manager

Your Role and Responsibilities

In this role, you will have the opportunity to be responsible for the service of products/systems within a designated market/division, in line with the division strategy. Each day, you will be responsible for sustainable order growth, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.

Work model: Office based

You will be mainly accountable for:

• Ensures that inquiries are resolved and provides assistance with any necessary tasks.
• Ensures a positive customer experience by providing them with regular updates and addressing their concerns.
• Observes the overall process and trends across inquiries, identifies improvement areas, and collaborates with internal resources to implement them.
• Participates in regular meetings and training sessions to stay up to date on company policies, procedures, and best practice.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

• Master's degree (engineering background preferable)
• You are at ease communicating in English
• Proficient in computer skills

What's in it for you?

We want you to bring your full self to work your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.