Job Type

Full-time

Description

Now Hiring in DFW: Service Manager - Commercial HVAC, Refrigeration & Plumbing Dallas-Fort Worth, TX | $120K-$140K Base + Quarterly Bonuses

Are you a proven leader in the commercial mechanical trades with strong industry relationships and a drive to grow?

RLP Mechanical is actively seeking a hands-on, business-minded Service Manager with the experience, leadership, and network to take our growing service department to the next level.

We're looking for someone who not only knows the technical side of the work but can also bring customer relationships and technician talent with them. If you have a book of business, a strong network of service techs, and the operational skills to grow a service division profitably - this is your opportunity to make a major impact with one of DFW's most respected mechanical contractors.

Why Work with RLP Mechanical?

For over 15 years, we've built a reputation for integrity, craftsmanship, and consistency in commercial HVAC, refrigeration, and plumbing services. As we expand our service division, we need a leader who understands what it takes to scale a department, grow revenue, and build lasting client partnerships.

What You'll Do as Service Manager:

You'll be the cornerstone of our service department - leading from the front, making data-driven decisions, and cultivating a results-oriented, customer-focused team.

Key Responsibilities:

• Lead, develop, and grow a team of HVAC/R, commercial kitchen, and plumbing technicians, installers, dispatchers, and support staff
• Bring your existing customer relationships and technician network to RLP to accelerate growth
• Drive service sales and customer acquisition by leveraging industry contacts and quoting opportunities
• Oversee day-to-day service operations across the DFW metro area
• Manage dispatching, scheduling, billing, and ensure timely, high-quality service delivery
• Set clear expectations, hold team members accountable, and drive consistent results
• Analyze and manage department financials, including profit & loss performance and margin improvement
• Ensure safety, quality control, and customer satisfaction
• Quote HVAC, refrigeration, plumbing, and commercial kitchen service work with confidence and accuracy
• Collaborate with leadership on strategies to grow revenue and expand market share

What We're Looking For:

• 6-8 years of experience in commercial HVAC, refrigeration, and/or plumbing
• 4-6 years of direct leadership experience in a service-based mechanical environment (Service Manager, Supervisor, or similar)
• A proven ability to grow service departments, including bringing in new customers and recruiting field technicians
• Experience working with profit & loss reports and identifying ways to improve margins and operational efficiency
• Demonstrated ability to supervise all aspects of service operations, including dispatching and billing
• Strong quoting and estimating skills across HVAC, refrigeration, plumbing, and commercial kitchen services
• Proficiency in Microsoft Office, dispatch/service management software, and reporting tools
• Valid Texas driver's license & clean driving record

Bonus Points If You Have:

• A degree in Business, Engineering, or Construction Management
• Familiarity with local HVAC and plumbing codes
• Experience using service management or ERP systems

Why This Role Matters:

We're not just looking for a manager - we're looking for a service leader with strong relationships, a growth mindset, and the ability to make an immediate impact. You will directly influence team culture, revenue growth, customer satisfaction, and the long-term success of our service division.

About RLP Mechanical:

We're a family-oriented, fast-growing mechanical contractor proudly serving the DFW area. Known for reliability, craftsmanship, and long-term client partnerships, RLP Mechanical is the place for skilled leaders who are ready to grow with a company that's built to last.

Apply today - and let's build something great together.

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