The Vacancy

Job Title: General Maintenance Technician
Location: Hereford , Worcester , Cwmbran ,Monmouth , Ross on Wye
Contract Type: Permanent
Working Hours: 45 Hours Per Week
Salary: £32,421.43 + Overtime
Benefits: 33 Days Holiday, Private Pension, Private Health Care, Life Insurance, Employee Discounts

Due to continued success and exciting growth within our business, we're expanding our maintenance division to support new client contracts across the UK.
As a result, we're recruiting General Maintenance Technicians nationwide to join our high-performing teams and help us deliver exceptional service on a local scale.

This is a fantastic opportunity to be part of a well-established, forward-thinking company that invests in its people and values delivering quality work.

About the Role:
As a General Maintenance Technician, you'll carry out a range of planned and reactive maintenance tasks, including fabric repairs, surface work, and basic plumbing. You'll ensure all assigned sites remain safe, compliant, and operational. The role is mobile and will cover a number of sites.

We take pride in doing the job right the first time, maintaining high standards in a safe and efficient way.

Key Responsibilities:

• Deliver scheduled PPM and reactive maintenance within SLAs across allocated sites
• Work safely and follow all compliance and Health & Safety guidelines
• Build strong relationships with Asda site teams and City colleagues
• Accurately update and close jobs using our Mercury platform
• Assess and complete service call requests efficiently
• Order spare parts as needed for repair tasks

Key Tasks:

• General building maintenance - e.g. fabric repairs, surface work, pipework
• HVAC filter cleaning
• Maintain clear and accurate documentation
• Identify issues beyond repair and escalate with recommendations
• Work collaboratively with the wider team to uphold site standards

Qualifications & Experience:

Essential:

• Full UK driving licence
• Basic education (GCSEs or equivalent)
• iPad/PC literate
• Experience in general building maintenance - plumbing, joinery, basic civils
• Ability to perform varied fabric and ground repair tasks to a high standard

Desirable:

• NVQ or City & Guilds in a relevant trade
• Civil works experience
• Previous experience in a similar environment

The Ideal Candidate:

• Self-motivated with a positive, professional attitude
• Strong organisational skills with the ability to plan materials and workload
• Thrives in a fast-paced environment and adapts to business needs
• Proactively seeks to improve site conditions and deliver high-quality work

The Company

In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world's most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.

Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.

About City

Our Benefits

Pension Scheme

Retail Discounts

Cycle to Work Scheme