Posting Details

Posting Details

Job #
042067

Department Code
40301-1201

Department
Student Experience

Job Title
Coordinator of First-Generation Programs

Location
Syracuse, NY

Pay Range
$21.15 - $21.57 per hour

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level
S4

FLSA Status
Non-exempt

Hours

Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)

Hours may vary based on operational needs.

Job Type
Full-time

Campus
Syracuse, NY

Unionized Position Code
Not Applicable

Job Description

The lntercultural Collective (IC) seeks a student-centered professional to serve as Coordinator of First-Generation Programs. Using student development and customer service skills, this position will be responsible for coordinating and facilitating hands-on, community-building and educational programming and events for first-gen students and providing administrative and operational support for First-Gen programs including the Kessler Scholars Program.

The coordinator is an integral member of the IC, which is charged with creating a holistic, student-centered welcoming and accepting environment that cultivates community and belonging, provides resources for students' personal and academic success, and connects students to opportunities for campus engagement.

The position reports to the Kessler Scholars Program director. The Kessler Scholars Program offers evidence-based best practices for student success and academic, professional, and personal support to help first-generation students navigate Syracuse University with a sense of belonging and purpose across all years of their undergraduate experience.

The coordinator will also work closely with the other offices in the IC: Belonging and Student Success, Disability Cultural Center, LGBTQ+ Resource Center, and Center for International Services. This is an in-person, student-facing job.

Education and Experience

• Bachelor's degree required, or an equivalent amount of education and experience.

Skills and Knowledge

• Strong knowledge of first-generation college student support and demonstrated experience working with individuals from varied backgrounds, with an understanding of factors that shape their experiences.
• Demonstrated organizational and analytical skills as well as the ability to manage several concurrent tasks needed.
• Familiarity with assessment and evaluation.
• Excellent interpersonal, presentation, writing and communication skills, including workshop facilitation, are required.
• Program and event planning experience needed.
• Budget experience needed.
• Experience supervising students strongly desired.
• Understanding of social media and web design platforms and emerging technologies strongly desired.
• Experience relevant to working with the student populations served by the LGBTQ+ Resource Center, Disability Cultural Center, Belonging and Student Success, or the Center for International Services a plus.
• Ability to manage professional relations with various constituencies and represent the programs, department, and institution in a positive and professional manner will be expected.

Responsibilities

• Assist with or take the lead on small- and large-scale program/event planning, coordination and facilitation for the Kessler Scholars Program and on behalf of the Intercultural Collective's First-Gen Initiative.
• Coordinate contracts for speakers and various programmatic details.
• Arrange and manage logistical elements for programs, cohort gatherings and workshops.
• Track attendance and participant feedback for events/programs.
• Informal support to student organizations on program planning, logistics, and evaluation
• Provide administrative and logistic support for key first-generation programs and events and other events assigned.
• Actively encourage and recruit students to attend First-Generation and other campus events, activities, workshops and programs through in-person and virtual presentations and social media outreach.
• Support and/or lead community-building programming, including staffing late-night and weekend events in support of building relationships with students.
• Serve as an informal mentor and advisor for students who access the Intercultural Collective.
• Partner with the Director of the Kessler Scholars Program to provide comprehensive support through wrap-around, multi-tiered services to ensure students' success from admissions through graduation.
• Meet with Kessler Scholars periodically throughout the year to provide holistic guidance and support.
• Participate in Kessler Collaborative monthly gatherings and virtual meetings.
• Assist the Director of the Kessler Scholars Program in supplying leadership and support for Kessler Peer Mentors and the Kessler Advisory Board.
• Contribute to Student Experience initiatives that foster an inclusive, supportive, and accessible environment for all students.
• Partner with coordinators and other staff of the Intercultural Collective in support of the programs and events of the Center for International Services, Disability Cultural Center, LGBTQ Resource Center, and Belonging and Student Success.
• Upkeep & maintenance of Intercultural Collective suite (Schine 132) in partnership with other IC coordinators.
• Provide coverage for IC reception desk in Schine, as well as other IC locations on campus.
• Represent IC at university-wide opportunities (e.g., admissions events, family weekend, orientation).
• Attend and participate in meetings, training, and professional development activities.
• Budget management and credit card reconciliation.
• Student staff hiring, on-boarding and supervision.
• Participate in formal and informal evaluation processes of student staff
• Approve time sheets.
• Inventory and order supplies as needed.
• Schedule meetings as needed.
• Manage space reservation requests.
• Participate in staff development and professional development opportunities as needed.
• Coordinate as necessary shared processes among the Intercultural Collective (IC).
• Perform other duties as assigned by the Director of the Kessler Scholars Program.
• Periodically serve as an alternate for the Director of the Kessler Scholars Program in representing the Syracuse University Kessler Scholars Program within the national Kessler Scholars Collaborative including work with professional staff peers at partner institutions to build network and connection opportunities for students.
• Develops and promotes cross-campus partnerships for programming and student support by establishing close working relationships with key campus partners.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link
https://www.sujobopps.com/postings/110228

Job Posting Date
07/17/2025

Application Deadline

Full Consideration By

Job Category
Staff

Message to Applicants