Job Description:

About bp

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.

We're investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.

We're looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

Role synopsis

Operations & Advisory (O&A) is an internal global shared services and technology solutions organization within Human Resources. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centers and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience.

Role purpose:

The Payroll Services Lead is responsible for overseeing the provisioning of payroll analytical and management services in support of accurate payroll delivery for a specific, large country or population set. This includes transactional support, vendor coordination, and timely and accurate analysis of payroll related research and queries. The role involves liaising with a team of payroll, overpayment and tax specialists. The Delivery Lead works closely with members of the O&A teams, internal and external partners (Pensions, Tax, Equities, Finance, International Mobility, ADP, Fidelity, Benefits, etc.). This role will ensure legal, fiscal, and regulatory requirements are met while contributing to continuous improvement activities. This role also leads a team of specialist who are responsible for supervising and accurately delivering Workday time for large sites in the US.

Role reporting relationships:

1-3 direct reports, 2-4 indirect reports

Role accountabilities:

• Deputizing for the Pay and Tax Services Manager.
• Approval of payrolls within areas of responsibility within Delegation of Authority
• Monthly reporting and/or posting of various payroll related files.
• Monthly pre-payroll checking and corrections including manual adjustments.
• Handle Workday time specialist team and support through removing obstacles to system and case flow.
• Management of new payment codes to be set up the pay system testing and communication to the requestor.
• Provision of documentation and knowledge share to satisfy audit requirements.
• Direction and solutions around problem identification and resolution.
• Liaison with vendor partners to ensure prompt and accurate payroll processing and related postings.
• Escalation point of contact between vendor partners and bp to resolve process issues on either side.
• Liaison with bp Tax, bp Finance, O&A Tax Services team, and other internal parties as needed in support of payroll related activities providing subject matter expertise in order to support issue resolution.
• Management of the overpayments and reclaim process liaising with P&C Partners to ensure consistent application of the Overpayment policy; submission of Earlier Year Updates where appropriate.
• Identifying and using continuous process improvement opportunities including payroll related measures to help improve the efficiency of payroll operations through trend analysis, metrics and root cause analysis.
• Ensuring local operating procedures are accurate, up to date, and fit for purpose
• Lead efforts relating to ad hoc unanticipated work requests projects as required.
• Involvement in projects/ initiatives locally globally.
• Represent team to both internal and external audiences regarding operational issues and improvement/change initiatives
• Recognize need for leading through change management initiatives while maintaining team engagement.
• Support planning executive operation strategy

Change Management

• Support changes in services by handling change process with collaborators - internal & external
• Help with input / support on business case for change proposals
• Support internal change communications implementation
• Drive culture of continuous improvement towards operational excellence

Risk Management

• Identify escalate risks to Payroll Manager / VP / GEO as vital
• Handle risks ensuring continuous operations including BCP

People

• Create inclusive environment recognizing diversity of team members, create open trustful communication among teams.
• Continuously influencing a culture of high-performance value delivering team
• Build capability through inspiring teams to learn new skills, adopt new practices seek growth opportunities, through indirect influence
• Moves at high pace while collaborating handling risks communicating thinking globally while demonstrating BP's Who we Are behaviors
• 'Think Digital' to apply deep digital expertise to problems through understanding promoting automation through analyzing data to create breakthrough solutions.

Formal education requirements:

Bachelor's degree or equivalent experience required

Skills:

• • Project Management skills
• From Cap framework
• Psychological safety
• Continuous learning
• Legal and regulatory environment and compliance
• Stakeholder management
• Continuous improvement
• Organizational knowledge
• Analytical thinking
• Agile core principles
• Resilience
• Collaboration
• Coaching
• Customer centric thinking

Essential Experience and Job Requirements:

• 10 to 15 years of experience in Operations, in Payroll Administration / Operations experience.
• Knowledge of P&C systems including SAP GV and Workforce Now payroll.
• 3+ years of coaching and/or leading others and relevant shared service experience required.

Technical:

• Sound understanding of IRS legislation and legal compliance
• Proficiency with Excel spreadsheets.

Behavioural:

• Holds themselves and others to a high standard of accuracy and attention to detail.
• Able to adapt to changing priorities, peaks in workload and deadlines.
• Ability to interact with employees at all levels of the organisation.
• Highly numerate / strong analytical skills required.

Business Capability

• Solution focus - identifies and recommends solutions which will contribute to bp and/or enhance relationships and ways of working.
• Stakeholder management - Ability to engage with and influence key business and P&C collaborators. Uses partnering, basic consultancy skills and a 'coach approach' to build trust. Is continually enhancing skills in active listening, influencing and communication.
• Eye for business & customer focus- keeps up to date with internal and external context and understands the relationship between their activity and the bp business. Puts the customer/business at the heart of all recommendations and decisions.

Leadership & EQ Capability

• Continually enhancing capability in line with PC&C Capability Framework with an equal balance of EQ, IQ and Drive
• Group mind-set - demonstrates an understanding of the value of, and ability to develop, high quality, trust-based relationships with PC&C colleagues & with the wider organisation - leaders & employees
• Is self-aware and actively seeks input from others on impact and effectiveness
• Effective team player able to work successfully across organisational boundaries
• Applies judgement and common sense - demonstrates good understanding of client's business and is able to apply sound judgement / wise counsel
• Acts with integrity; role model of BP beliefs to others in the function and business
• Cultural fluency - able to operate successfully across cultural boundaries with sensitivity

Desirable experience:

• Direct interaction/experience within a P&C function preferred.
• Strong stakeholder leadership skills
• Proven people leadership skills in leading teams
• Effective project management and communication skills
• Proficiency in using MS Office/Office365 applications
• Proficiency in using CRM tool
• Proficiency in using Service enabling technologies
• Excellence communication (verbal & written)

Key relationships - external:

As needed works with bp's integration partners implementing global projects. Is in regular contact with Vetting provider for issue resolution service performance check-ins.

Key relationships - internal:

• This role reports to the Pay and Tax Service Manager and is part of larger Country Service Delivery Model.
• - Works closely with Operational Perfection Team for respective Service Line Global Solution Owner for Payroll regarding project implementations continuous improvement technical issues management.

Why bp?

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!

Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Travel Requirement
Up to 10% travel should be expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is not available for remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.