Context & Environment

• Frontline sales, collection, New business development, Process and policy execution, Customer support, Information gathering and communication, HSE focus.
• External Environment: Competitive external market environment, Credit oriented selling, Relationship selling, adequate HSE knowledge.
• Internal Environment: New sales segment, Strong base to grow, Good referral customers, Employee friendly company, Inter-department support for objective achievement, Dependable colleagues, Organized work environment, Clear and transparent objectives.

Activities

Customer Responsibility:

• Handling the allotted TWC & Service center segment customers of the designated geographical, functional areas in UAE.
• Being customer focused, as well as, protecting the interests of company.
• Execution of company's policy and following defined processes to establish company's strategy.
• Supervise error-free process from customer order placement till completion of delivery.
• Maintain customer wise records of historical purchases, trends, communication.
• Analyze customer offtake to improve the product mix for profitability and for regular long-term business.

Sales objectives and achievement:

• Achievement of individual yearly sales objectives - Volume, Gross Margin and Premium products.
• Quarterly review and progress reporting with analysis.

Collection objectives and achievement:

• Ensure the collection targets are met monthly.
• Quarterly review and report on overdue accounts with analysis, reasons and suggestions.

New Business development objectives and achievement:

• Identify, research, contact and convert potential key accounts as new business, based on yearly objectives.
• Focus on having the strong portfolio of accounts that support any business downfall.
• Develop new TWC & Service Center accounts in line with Company's objectives for the year.

Market information and sales reporting:

• Informed on the up-to-date knowledge about competitor activity in the assigned area of operation.
• Monthly reporting to management on the above information.
• Ability to analyze sales figures of assigned area of operation, highlighting major changes or improvements by monthly report.
• Active participation and contribution in the departmental sales meetings
• Report on TWC Centers opened by Competition and details thereof.

Marketing contributions:

• Expected to contribute ideas for efficiency in the area of operation.
• Liaison with marketing department on investment support to customers.
• Branding and promotions are other areas to focus. Conduct Service Center promotion across Strategic centers.

Business Development:

• Yearly sales (Volume, GM) and collection objectives, as defined in the EIA.
• Business Development objectives, as defined in the EIA.

HSSEQ Objectives :

• Work conduct in line with company policies.
• Implement group norms related to HSSEQ and adhere to company policies & systems, maintain TRIR 0.
• Strict adherence and compliance towards Group HSE Charter & MAESTRO requirement and affiliate's HSSEQ Policy, Procedures & specific rules & regulations applicable to the area of activity at all time.
• Demonstrates exemplary conduct, rigor, vigilance and professionalism regarding HSSEQ in all their activities
• Participate in the training program to acquire HSSEQ knowledge and impart this training to colleagues as and when required by Management.
• Reporting of near misses, incidents, hazards & injuries to line Manager within the time frame as required by Quality, HSSEQ, Energy policies and Manuals.
• Participate in the investigation and analysis of incidents as and when required.
• Strict adherence to HSSEQ requirements with full authority to stop any operation for safety reasons.

Compliance Objectives :

• Ensure full adherence to the company's compliance program, its policies and procedures including economic sanctions and export control in all professional activities.
• Promptly notify compliance officer/economic sanctions referent of any instances of noncompliance or violations of economic sanctions or export control that comes to my attention.

Candidate Profile

Knowledge:

• Lubricant industry

Skills:

• MS-Office software packages,
• Presentation skills
• Excellent English language proficiency
• Analytical

Experience:

• 3 - 5 years in Lubricant sales or key account & customer handing experience

Education:

• Degree / Diploma in Mechanical / Automobile Engineering

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

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TotalEnergies is a global integrated energy company that produces and markets energies: oil and biofuels, natural gas and green gases, renewables and electricity. Our more than 100,000 employees are committed to provide as many people as possible with energy that is more reliable, more affordable and more sustainable. Active in about 120 countries, TotalEnergies places sustainability at the heart of its strategy, its projects and its operations.