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HVAC Retail Service Manager


Mechanical One
10 hours ago
Posted date
10 hours ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
OtherJob category
Other
Position Overview: The HVAC Service Manager is responsible for overseeing and managing all aspects of our HVAC Service department. This role involves leading a team of service technicians, ensuring project timelines and budgets are met, and maintaining high quality standards.

Key Responsibilities:

Leading and managing the service department: This includes hiring, training, supervising, and evaluating HVAC technicians.

Customer service excellence: Ensuring exceptional customer service, handling inquiries, and resolving complaints in a professional and timely manner.

Technical support: Providing technical guidance and support to technicians, assisting with complex service calls and troubleshooting.

Quality control and safety: Monitoring service metrics, conducting inspections, and ensuring compliance with all safety regulations and quality standards.

Sales and profitability: Driving profitability, generating sales leads, promoting maintenance agreements, and assisting with developing and managing the service department budget.

Communication: Maintaining effective communication with customers, technicians, dispatch, vendors, suppliers, and management to ensure accurate information flow and customer satisfaction.

Project management: Planning, scheduling, budgeting, and overseeing all aspects of HVAC installations, repairs, and maintenance projects.

Requirements

• Proven experience in HVAC installation and management.

• Strong leadership and team management skills.

• Knowledge of HVAC systems and equipment.

• Ability to read and interpret blueprints and schematics.

• Strong organizational and time management skills.

• Excellent communication and interpersonal skills.

• Problem-solving and decision-making abilities.
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JOB SUMMARY
HVAC Retail Service Manager
Mechanical One
Orlando
10 hours ago
N/A
Full-time

HVAC Retail Service Manager