Responsibilities

• Responsible to lead the team in the operations and maintenance of the M&E Services in client's colocation Data Centers
• Provide leadership and guidance to teams and responsible for the service deliverables, performance of the team and delivery of Service Level Agreement.
• Oversee the day-to-day operation and manage a team of engineers and to be on standby with 24/7 on-call emergency response and availability.
• Maintaining M&E Services infrastructure and coordinating with vendors.
• Manage and plan for MEP preventive, corrective, and predictive maintenance.
• Manage and plan for annual shutdown.
• Prepare incident reports, monthly reports and conducts meetings.
• Manage contractors and projects.
• Manage client enquiries and requests.
• To review and approve maintenance master plan for planned preventive maintenance, cyclical parts replacement, major maintenance and overhaul works.
• To act as the 2nd level of escalation for ensuring that Employer's call for attendance to Incident is answered within the duration stipulated.
• To review, approve and submit Incident report with root cause analysis within the duration stipulated.
• To review the quality of documentation submitted for raising Request For Change.
• To review, approve and submit quotations for corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• To review turnaround time and quality of corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• Manage expenses and P&L

Requirements

• Bachelor of Engineering or equivalent
• At least 8 years data center facilities experience
• Operational experience with managing data centre M&E infrastructure facility equipment/ systems, experience managing colocations are preferred
• Proven experience in customer management/ managing demanding customers
• Detailed and careful in submissions and reporting
• Able to display good analytical and problem-solving skills

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Business Unit: GBU Energy Solutions

Division: ESI AMEA - South East Asia - Singapore

Legal Entity: ENGIE Services Singapore Pte. Ltd.

Professional Experience: Skilled ( >3 experience <15 years)

Education Level: Bachelor's Degree