Job Description

We're AtkinsRéalis, a world class Engineering Services and Nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors.

News and information are available at www.atkinsrealis.com or follow us on LinkedIn.

Our teams take great pride in delivering some of the world's most prestigious projects. This success is driven by our talented people, whose diverse perspectives, expertise, and knowledge set us apart. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.

When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer'.

Essential:

• Data entry - achieves high levels of accuracy and output, previous data entry experience.
• Familiar with processing financial transactions in a recognised financial environment.
• Telephone call handling experience in a finance/call centre environment.
• Computer literate, Microsoft Office i.e. Outlook, Excel and Word to intermediate standards.
• Excellent English language skills in both written and verbal form. Must be able to communicate with internal and external customers and colleagues in a professional manner.
• Ability to prioritise workload to achieve daily tasks and meet deadlines.
• Organised and able to be flexible, need to recognise different document types and process accordingly.

Experience:

Essential:

• At least 2-4 years' experience in an Accounts Payable Shared Services.
• Able to identify problems, take ownership and follow them through to resolution.
• Excellent written and verbal communication.

Responsibilities:

• Input OCR/KOFAX documents into Oracle (non-sterling and internal documents).
• Liaising with suppliers, business units and Atkinsrealis employees to resolve queries.
• Responsible for ensuring the timely and accurate correction of errors identified in Oracle.
• Maintaining responses received on the PO and NON-PO Invoices.
• Deliver exemplary customer service by handling telephone and electronic enquiries in accordance with agreed standards.
• Accurately complete call logging database tickets, recording the history of the call or correspondence and follow up where necessary. (This is vital as information may be needed to back up any legal claims made against the company).
• Deal with correspondence sent to shared mailboxes managed by the team in line with agreed service level agreements.
• Progress items within the declined queue, delivering exemplary customer service by handling telephone and electronic communications in accordance with agreed process, standards and service levels.
• Ensure all items within the declined queue are actioned within 24 hours of the receipt.
• Understanding of supplier maintenance and payments process to resolve queries accurately.

The Individual:

• The successful applicant will be able to demonstrate:
• Team working by willingly co-operating and supporting all team members and appreciating that they are part of a wider team.
• Ability to work well under pressure, deal with multiple tasks and increased workload in a calm and efficient manner.
• Must be able to approach tasks in a logical manner.

What We Can Offer You:

• Varied, interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and, as the team grows, career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Why work for AtkinsRéalis?

We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual's abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

Meeting Your Needs:

To help you get the most out of life in and outside of work, we offer employees 'Total Reward'.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we'll discuss any adjustments you might need.

Additional Information:

We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.