Job Description:

The Account Manager will be accountable for a number of key customers, and will oversee accurate planning, execution and monitoring of the activity set meant to deliver the business objectives. They will ensure that the right level of resources (within DOA) are allocated to activities and accounts.

Key Accountabilities

• Lead and coordinate the development of the annual Account plan process in the area of responsibility. Ensure that all Account Plans are aligned with the overall business strategy, our agreements with strategic partners (OEM etc), the internal marketing initiatives, the Account's expectations as well as the compliance with the company HSSE and Ethical standards. Aggregate all plans, and ensure they align with the agreed performance indicators for both the Account and the company.
• Input to and execute a regionally agreed Prospecting strategy, including allocation of time and resources in the area of responsibility, coordination and interpretation of market data, senior stakeholder and relationship management and tender/offer processes, which may cross over several territories and/or countries, as well as channels.

• Conduct monthly regular robust review of key prospects and accounts at risk with staff and report gain and lost account results internally through the Sales & Operational Planning (S&OP) process.
• Forecast monthly for direct accounts as part of region's S&OP demand plan. Forecast process to include analysis and projection on base volume, incremental volumes, new products and adjustments for gain-lost accounts.
• Accountable to supervise in-month performance and to flag opportunities and vulnerabilities as part of the S&OP process.
• Act as single point of accountability to ensure our customers are aligned with all HSSE, Product Quality, Brand and Ethical standards.
• Implement detailed plans and manage sales processes in the region with the focus on acquisition of new customers.
• Compliance with bp's Code of Conduct, Values and Behaviors and HSSE Standards.
• Effective daily use of Salesforce Customer Relationship Management tools to lead all aspects of the account relationship and build balanced relationships throughout the customer organization, as well as our organization.
• Ensure utilization of our digital tools available to support territory management including the use of Salesforce, Power BI, Tableau, Castrol Insights.
• Adopt and apply the Castrol mindset which is a business where everyone is committed to the growth of our business, to deeply value our customers, to empower our people and to embrace change and challenge the status quo.

Summary Decision Rights

Define the customer related plans and targets, performance metrics and business plans in line with the organization's objective

Pricing decisions in line with DOA.

Education

Bachelor's degree or equivalent experience in relevant field

Skills & Proficiencies

• Products & Services Knowledge, Customer Segmentation & Channel Management.
• Account Strategy & Planning.
• Customer Relationship Management, Distributor Management.
• Customer Profitability & Value Chain Understanding, Measuring & Demonstrating Customer Value.
• Leading Understanding of Contracts & Contract Management, Deal Closure

Why Join our team?

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees' lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits.

Reinvent your career as you help our business meet the challenges of the future. Apply now!

Travel Requirement
Up to 25% travel should be expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is fully remote

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.