The CRM Quotes and Order Logger plays a key role in supporting business operations by ensuring accurate and timely registration of customer requests in Emerson's systems. This role involves logging Requests for Quotation (RFQs) and Purchase Orders (POs), maintaining an updated CRM database, and supporting the Sales team with high-quality information flow. The ideal candidate is meticulous, customer-focused, and comfortable working in fast-paced environments while collaborating with remote and virtual teams. If you are organized, proactive, and eager to contribute to efficient sales operations, this opportunity is for you!

In This Role, Your Responsibilities Will Be:

• Register in the electronic system all RFQs and POs from customers in a timely manner
• Ensure accurate CRM logs based on Emerson standards and procedures
• Maintain an updated CRM database by adding new customer contacts and accounts
• Send acknowledgements of receipt for RFQs and POs to customers
• Assign CRM tasks to the responsible person in the Sales Office
• Provide support to the Sales team to meet customer requirements and ensure the highest standards of presentation
• Update the CRM database with relevant information for every logged query
• Maintain soft copy documents
• Facilitate archiving of all documents used in the logging phase in OCM
• Be flexible and handle urgent enquiries received at the sales desk

Who You Are:

You are diligent and reliable, with a strong customer focus and the ability to manage multiple requests with accuracy. Thrive in structured environments, enjoy supporting teams, and bring subject area to data management. Your collaborative nature and adaptability make you a valued partner in both local and remote teams.

For This Role, You Will Need:

• Excellent English (written and spoken) - any additional language is a plus
• Customer focus and strong interpersonal skills
• PC skills: MS Office, Internet, ERP systems
• Ability to work effectively in virtual and remote teams

Preferred Qualifications That Set You Apart:

• Previous experience with CRM systems and order logging
• Background in customer service or sales support roles
• Familiarity with document archiving systems (e.g., OCM)

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams! Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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