Job Description Summary

We are seeking a highly skilled and motivated Contract Manager/ Senior Service Manager (all genders) to join our team in Germany. This role involves managing pre- and post-contractual administration, terms and conditions, claims, and risk modeling activities. You will play a critical role in driving profitability, ensuring customer satisfaction, and influencing operational strategies within a dynamic and collaborative environment.

Job Description

About Us

Join us and you'll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us looking ahead. At GE Aerospace, we believe the world works better when it flies. As a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft, our substantial investment in research and development keeps us looking ahead. We have a relentless dedication to the future of safe and sustainable flight and believe in our talented people to make it happen.

Responsibilities

• Provide support for pre- and post-contractual administration and management.
• Define, manage, and execute risk modeling activities and contract estimating processes.
• Own and influence budgets and operating plans within the operational area.
• Manage relationships and communications between internal organizations and customers for assigned external MROs in the Europe region.
• Lead GE Customer Teams for assigned external MROs, ensuring seamless customer experiences.
• Drive growth of assigned external MRO sales and profit across new material, used, and repair channels.
• Obtain external MRO data and insights to support GE forecasting and planning.
• Ensure timely resolution of customer issues and satisfaction for assigned contracts.
• Develop expertise in contract management and provide thought leadership within the function.
• Interpret business challenges and recommend best practices to improve processes and services.
• Lead functional teams or projects with moderate resource requirements and complexity.

Requirements

• Bachelor's degree in Business Administration, Engineering, Law, or a related field is required. Master's degree or equivalent in a relevant discipline is preferred.
• Experience in contract management, project management, or a related field and proven track record of managing complex contracts and driving profitability in a senior-level role.
• Experience working in the aerospace, manufacturing, or engineering industries is highly desirable.
• Strong understanding of contract terms and conditions, risk modeling, and estimating processes.
• High levels of evaluative judgment and operational acumen.
• Ability to manage complex manufacturing processes and interdependent production cycles.
• Strong communication and negotiation skills, with the ability to influence peers and external partners.

We Offer

GE Aerospace supports and encourages flexible working arrangements, where possible, and recognizes the benefits to employees of having a positive work-life balance. As a new joiner to GE Aerospace in Germany, we are pleased to offer you the following in your benefit fund, which you can tailor to meet your individual needs:

• Company pension plan
• Supplemental health insurance
• Long service awards, invalidity and death insurance
• Holiday storage and fitness subsidy

GE Aerospace is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

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Additional Job D escription

Additional Information

Compensation Grade

SPB1

Relocation Assistance Provided: No