Salary : $132,912.00 - $155,480.00 Annually
Location : City of Anaheim, CA
Job Type: Full Time
Job Number: 2025-00198
Department: Public Utilities
Opening Date: 09/09/2025
Closing Date: 10/1/2025 5:00 PM Pacific

Description
The City of Anaheim Public Utilities Department is seeking a Utilities Systems Operator to assist in maintaining control over electric utilities operations by use of the SCADA (Supervisory Control and Data Acquisition) systems, Outage Management systems, and by dispatching electric crews to ensure reliable service to customers.

Candidates must possess journey level electrical utility and distribution work involving high voltage electrical systems. This position requires will require the availability to work within a 24-hour a day, seven days a week operation, in either a five-person rotation, a two-person rotation, or some variation thereof.
Must be available to work a rotating shift that includes:

Monday through Friday
Day shift : 7:00 AM to 3:00 PM

Swing shift : 3:00 PM to 11:00 PM

Graveyard shift : 11:00 PM to 7:00 AM
Saturday and Sunday

Day shift : 11:00 AM to 11:00 PM

Graveyard shift : 11:00 PM to 11:00 AM
Double shifts not to exceed 16 hours
Additional pay:

Shift differential pay for Swing and Graveyard shift of $2.25 per hour will apply.

Eligible for 4% NERC - Educational Incentive Pay after 1 year of employment.
Essential Functions
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

• Use of the SCADA systems and Outage Management systems to monitor and adjust system equipment to meet varying demands.
• Perform switching of high voltage lines and other equipment following proper procedures to assure control, safety and system reliability.
• Use a personal computer for a variety of tasks, including writing and modifying electric switching programs, completing forms, writing and sending documents, writing and sending e-mail.
• Call out emergency crews to respond to interruptions in service, initiate dispatch orders to control and record repairs and issue clearances to crews to make repairs.
• Maintain system logs, document control room and electric crew activities.
• Respond to customer trouble calls during service interruptions.
• Respond to alarms on the SCADA system and take corrective actions.
• Coordinate, direct and control a variety of personnel in the activities necessary to maintain service.
• Perform related duties and responsibilities as required.

Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities are as follows:

Experience: Journey level skill in electrical utility and distribution work.

Knowledge of: Substation equipment operations, electrical distribution and transmission theory and practice, basic electrical math, SCADA systems and Outage Management systems.

Ability to: Use computer and selected software; properly perform switching of high voltage lines; establish and maintain interpersonal relations and communication; think clearly and logically; act decisively and properly in emergency situations; effectively solve emerging problems; maintain a variety of logs and reports; and follow appropriate safety procedures.

Supplemental Information
***** IMPORTANT APPLICATION INFORMATION AND INSTRUCTION *****

Applications will be accepted until Wednesday, October 1, 2025 at 5:00PM. Applicants are encouraged to apply early. Applications will not be accepted after this deadline.

The selection process will consist of a minimum of skills examination and oral interview. The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.

Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
Equal Opportunity Employer
The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits summary, visit: https://www.anaheim.net/DocumentCenter/View/30970/Benefits-Summary-Full-Time

For additional information about the City's benefits, visit: www.myanaheimbenefits.com

RETIREMENT BENEFITS - The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.

Note: Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.

To view the current limits and additional CalPERS information, visit:
https://www.anaheim.net/DocumentCenter/View/4783/CalPERS-Rates
01

The following Supplemental Questionnaire is part of the examination for this position and will be used to evaluate your qualifications. Based upon the application and responses to the supplemental questionnaire, the best qualified candidates will be invited to participate in the recruitment process. Please read each question carefully and provide a thorough and complete response, detailing your education and work experience. Failure to fully detail all experience or stating experience in response to the supplemental questions but not listing the experience in the application, copy/pasting information from external sources, or responses such as "See Resume" or "See Application" will result in your application not being considered. You will not have an opportunity to provide additional information if your application is not selected to proceed in the recruitment process, so you should be sure to detail all relevant education and work experience within your application and supplemental questionnaire. Do you understand this requirement?

• Yes
• No

02

This position will require the availability to work a rotating shift that will include:Monday through Friday Day shift : 7:00 AM to 3:00 PMSwing shift : 3:00 PM to 11:00 PMGraveyard shift : 11:00 PM to 7:00 AMSaturday and Sunday Day shift : 11:00 AM to 11:00 PMGraveyard shift : 11:00 PM to 11:00 AMDouble shifts not to exceed 16 hours.Are you available to work all of these shifts?

• Yes
• No

03

From time to time, this position may require a change to your work schedule during the 'days extra' week. If given advance notice, can you work a change in the schedule?

• Yes
• No

04

How many years of journey level (not training/apprentice) electrical utility and distribution work involving high voltage electrical systems experience do you possess?

• None
• Less than 1 year
• At least 1 year, less than 2 years
• At least 2 years, less than 4 years
• At least 4 years or more

05

Please describe in detail your journey level electrical utility and distribution work involving high voltage electrical systems experience. If none, type N/A.
06

Do you have knowledge of substation equipment operations, electrical distribution and transmission theory?

• Yes
• No

07

Please describe your knowledge of substation equipment operations, electrical distribution and transmission theory and where and how it was obtained. If none, type N/A.
08

Do you possess experience with SCADA (Supervisory Control and Data Acquisition) systems?

• Yes
• No

09

Please describe your experience with SCADA (Supervisory Control and Data Acquisition) systems. If none, type N/A.
10

Do you possess experience with Outage Management systems?

• Yes
• No

11

Please describe in detail your experience with Outage Management systems. If none, type N/A.
12

Do you possess experience with dispatching electric crews?

• Yes
• No

13

Please describe in detail your experience with dispatching electric crews. If none, type N/A.
Required Question