JOB DESCRIPTION

Primary Responsibilities

• Develop, implement, and maintain the division Quality System in alignment with ISO 9001, NOV-Tuboscope Quality Manual, and corporate objectives.
• Lead, coach, and inspire teams to foster a culture of continuous improvement and quality ownership.
• Provide training on ISO standards, API requirements, SOPs, and customer specifications.
• Oversee QAR investigations to ensure timely resolution, systemic improvements, and closure.
• Serve as liaison with customers, vendors, and external parties on quality matters and system performance.
• Conduct internal audits and coordinate audit schedules with corporate QA to evaluate compliance and effectiveness.
• Prepare and present quality system performance metrics, trend analyses, and management review reports.
• Manage supplier quality performance, including audits, evaluations, and corrective actions.

Job Duties

• Revise and control facility-level quality documents and ensure updated distribution.
• Conduct facility process audits and ensure adherence to ISO, API, and customer requirements.
• Maintain calibration programs for all inspection and test equipment, ensuring records and history are properly documented.
• Identify and address training and qualification needs; maintain training records for all quality-related personnel.
• Schedule and prepare annual Quality System Management Reviews, presenting key metrics and improvement initiatives.
• Investigate and resolve non-conformances quickly to maintain customer confidence and product reliability.

Education and Qualifications

• High school diploma or higher; technical or quality-related degree preferred.
• Minimum 5 years of experience in a quality role within a manufacturing or industrial environment.
• Strong knowledge of ISO 9001 Quality Management Systems and quality audit processes.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) for documentation, reporting, and analysis.
• Excellent organizational and communication skills, including the ability to lead meetings and present findings.
• Knowledge of non-destructive testing (NDT) methods preferred.
• NDT certifications a plus.

Veterans Welcome

At NOV, we proudly support and hire U.S. military veterans. Your leadership and mission-driven mindset are highly valued here.

To learn more about us please visit our website: https://www.nov.com/products-and-services/brands/tuboscope

To learn more about our benefits: https://usbenefits.nov.com/