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CX Validation & Testing Specialist


ABB
CracowLocation
Cracow
7 days ago
Posted date
7 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
OtherJob category
Other
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Global Consumer Experience Architecture

Your role and responsibilities
In this role, you will have the opportunity to ensure that new or changed products (Hardware) and services (Software) introduced to production meet functional and operational requirements, and that the integrity of the Consumer Experience (CX) environment is protected.

You will be part of the IS CX Architecture team, contributing to the CX testing laboratory, enhancing organizational efficiency.

The work model for the role is: onsite

This role is contributing to the CX Architecture and Effectiveness team in Krakow, Poland.

You will be mainly accountable for:
  • Validation, exhaustive testing (with industry approved standards) and documentation prior to release deployment for the new and enhanced products or services
  • Benchmark tools for testing, technical documentation and auditable results of all the Proof-of-Concept and pilots that are introduced to the ABB environment.
  • Permanently collaborates with the CX Solution Architects to provide feedback on issues observed and documented during the validation and testing of CX services.
  • Responsible for validating that Consumer Experience (CX) services of new or changed products and services strictly meet business and configuration requirements as well as all benchmarking during the testing phase


Qualifications for the role
  • Bachelor's degree in computer science or a related discipline. Master's Degree is a plus.
  • Superior IS operations skills, and a deep understanding of IS technologies and the impact of reconfigurations
  • Strong capacity to understand UX/CX concept and test in global environments.
  • Proven Experience using MS 365 tools
  • Passionate about Consumer Experience (CX)
  • Strong English communication skills (verbal and written)


Qualifications for the role
  • Bachelor's degree in computer science or a related discipline. Master's Degree is a plus.
  • Superior IS operations skills, and a deep understanding of IS technologies and the impact of reconfigurations
  • Strong capacity to understand UX/CX concept and test in global environments.
  • Proven Experience using MS 365 tools
  • Passionate about Consumer Experience (CX)
  • Strong English communication skills (verbal and written)


We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
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JOB SUMMARY
CX Validation & Testing Specialist
ABB
Cracow
7 days ago
N/A
Full-time

CX Validation & Testing Specialist