The Staff Partner Operations Manager role at Emerson is crucial for improving Sales team efficiency by providing strategic operational assistance. This position collaborates with partners to ensure they have the needed tools and resources.

In this Role, Your Responsibilities Will Be:

• Serve as the primary point of contact for assigned accounts, participating in regular meetings and maintaining a strong operational relationship with partners.
• Act as a trusted, collaborative partner for both internal and external collaborators.
• Establish and nurture relationships with key customer counterparts, including procurement, account payable, buyer, and sales account representatives.
• Manage customer assets and entitlements, finding opportunities and addressing roadblocks to drive opportunity velocity and operational readiness.
• Identify and surface opportunities for continuous improvement throughout the sales cycle.
• Partner with Sellers to streamline the business closing process.
• Engage in mentorship and training initiatives to support the onboarding and ongoing education of peers and customers.
• Recommend ad-hoc technical and operational solutions within the scope of operational transactions.
• Define and deliver meaningful analytics based on partners' care-about, evaluation criteria, and methodology.
• Provide inputs into quarterly business reviews and scorecard reviews.
• Recommend purchasing and channel options.
• Manage blocking issues and drive continuous improvement for non-standard commercial terms and processes.

Who You Are

You are a collaborative and customer-focused professional who builds strong relationships across functions, geographies, and cultures. You gain insight into customer needs and deliver solutions that meet expectations, driving operational readiness and continuous improvement. You follow through on commitments and act with a clear sense of ownership. You take personal responsibility for decisions and outcomes, establishing clear processes to monitor work and measure results. You communicate effectively in diverse settings, listen attentively, and provide timely, helpful information. You encourage open expression of ideas and foster trust through consistency between words and actions.

For This Role, You Will Need:

• Bachelor's degree in a technical, business, or communications field, or equivalent experience.
• 2-3 years of experience in Shared Service Centers.
• Expertise in account management and differentiated account treatment strategy.
• Experience within a sales or operational function.
• Analytical, problem-solving, and self-starter approach.
• Proficiency in computer usage and MS Office skills.
• Experience supporting a field sales organization, including the use of CRM tools and processes.
• Ability to work effectively in an ambiguous environment.
• Strong communication skills with the ability to deliver clear, concise updates to various audiences.
• Effective at building and influencing relationships.
• Experience working across various geographies and functions.
• Advanced English skills (B2+) for excellent reading, writing, and verbal communication.

Preferred Qualifications that Set You Apart:

• Knowledge of project management principles.
• Prior experience in a sales role.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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