Questions? Contact our recruiting department at (615)355-1028 Ext 3

Scalehouse Operators play a vital role in supporting day-to-day operations and administrative tasks associated with scale operations. Often the first point of contact for customers, drivers, vendors, and visitors, this position requires a positive, go-getter mentality paired with strong organizational and communication skills. The ideal candidate takes pride in their work, builds lasting relationships with customers, and collaborates effectively with team members at all levels of the organization.

Key Responsibilities

• Ensure compliance with all industry safety rules, company procedures, and applicable regulations.
• Accurately produce computer-generated scale tickets for incoming and outgoing trucks.
• Provide customer support by assisting with purchase decisions, answering questions, and responding to phone inquiries.
• Coordinate with loaders, haulers, and dispatch to ensure accurate product weights and deliveries.
• Handle cash transactions, COD records, and daily reporting with precision.
• Maintain the cleanliness and functionality of the scale house and equipment.
• Perform general office duties including data entry, filing, and recordkeeping.
• Deliver excellent customer service while managing aggregate dispatch and operations.

Qualities of the Ideal Candidate

• Go-getter mentality with a strong sense of initiative.
• Prior customer service experience preferred.
• Background in the construction or aggregate industry a plus.
• Comfortable using computers; ability to perform basic math (addition, subtraction, division).
• Highly detail-oriented with accurate data entry skills.
• Ability to work independently while maintaining a team-focused mindset.
• Strong verbal and written communication skills.
• Proven problem-solving and organizational abilities.
• Ability to perform under pressure while managing multiple demands.
• Bilingual (preferred)

About SRM

At SRM (Smyrna Ready Mix), we strive to be the largest, most profitable construction materials company in the country, while maintaining a best-in-class culture rooted in service and excellence.

Our 5 Principles of Service are the foundation of everything we do:
Safety • Quality • Kindness • Cleanliness • Go-Getter

Why Join Us?

We are committed to investing in our team members by offering:

• Growth Opportunities - Advance within a rapidly growing company.
• Home Daily - Enjoy work-life balance with consistent daily home time.
• Competitive Pay - Hourly pay with eligibility for bonuses and annual raises.
• Exceptional Benefits - Comprehensive benefits package including low-cost medical, dental, vision, short/long-term disability, and life insurance.
• Time Off - Paid holidays, PTO, and vacation programs.
• Retirement - 401(k) with a $100 weekly company match.
• Culture & Community - Family days, supportive work environment, and more.
• Overtime Opportunities - Daily overtime after 8 hours and weekly overtime after 40 hours.