Job Details

Job Location
Michigan - Rockford, MI

Position Type
Full Time

Education Level
High School

Travel Percentage
None

Job Shift
Day

Job Category
Admin - Clerical

Description

Summary

The Gas Coordinator primary responsibility is to manage Miss Digs for all Gas Division customers, serve as the initial point of contact for calls regarding Miss Digs and act as a dispatch for utilities for additional staking, and destroyed markings. The Gas Coordinator will also assist with customer billings when needed.

Essential Functions

• Manage and call in miss digs for all gas division customers for all types of work. Serve as an initial point of contact for crew members to resolve issues related to miss digs and provide assistance; elevate issues to Project Manager.
• Contact and work with utility owners for additional assistance, unmarked facilities and destroyed markings; work as a point of contact for foreman, and general foreman and dispatch utilities to job sites.
• Partner with safety on damage and T&E claims.
• Build a network of utility contacts, subcontractors and damage prevention personnel.
• Maintain Miss Dig records for expiration purposes and recall expired tickets if work is still in progress and for incident reporting.
• Maintain digital records for field foreman, safety and project managers to be able to easily access Miss Dig tickets.
• Track load slips from foreman and general foreman; assist with cost tracking for the project manager and billing supervisor.
• Act as backfill for MGU, DTE and SEMCO billing.
• Generate and distribute project reports, as requested; perform change requests, and change orders with the guidance of the project manager and billing supervisor.
• When time allows, update and maintain relevant project information in the appropriate systems for project managers.
• Other duties as assigned.

Qualifications

Preferred Education and Experience

• High School diploma or equivalent
• Proficient in the use of technology, such as a computer or tablet.
• Proficiency in Microsoft 365; or Adobe Acrobat experience, preferred.
• Ability to communicate and work with various parties.
• Ability to effectively prioritize, manage, and communicate on competing projects.
• Employ effective problem-solving skills to analyze challenges and implement strategic solutions.
• Exhibit strong attention to detail, ensuring precision and accuracy in all tasks and deliverables.