JOB DESCRIPTION

Key Responsibilities:

• Maintain direct contact with customers to address service-related needs post-sale.
• Travel to customer locations or well sites for equipment repair, commissioning, and servicing.
• Assist with training, testing, and assembly of equipment as needed.
• Ensure timely and effective resolution of customer service requests.
• Maintain accurate service records and reports.
• Provide technical support and guidance to customers.
• Uphold company standards for safety and quality in all service activities.

Qualifications:

• High school diploma or equivalent; technical certification or degree preferred.
• Proven experience in servicing coiled tubing or nitrogen pumping equipment.
• Strong technical troubleshooting and problem-solving skills.
• Ability to travel extensively and work in various field conditions.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Valid driver's license and clean driving record.
• Willingness to comply with all safety regulations and procedures.

Competitive Benefits: (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $142 per pay period (bi-weekly.)
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.