JOB DESCRIPTION

Duties & Responsibilities

• Provide technical guidance and support to field personnel within the Service group.
• Deliver onshore technical support to customers and the Service department regarding products and services.
• Ensure accuracy and currency of data within the tracking system.
• Collaborate effectively with customers and internal teams, including Sales, Engineering, Workshop, and Rentals departments.
• Process and finalize job documentation promptly to ensure efficient job closure.
• Review and validate data obtained from customers' drilling automation systems.
• Analyze and interpret drilling data to assess operating performance metrics and identify opportunities for improvement in equipment tuning, maintenance, and automation utilization.
• Participate in customer operational planning sessions to establish and refine KPI targets for well sections.
• Develop comprehensive performance reports using data visualization tools, providing detailed analysis on drilling and equipment operation metrics.
• Present actionable recommendations based on analytical findings to management.
• Conduct data profiling to detect, analyze, and understand anomalies.
• Apply and implement new methodologies for data analysis and performance optimization.
• Identify and propose enhancements to the Performance Center based on data-driven insights and customer feedback.
• Support Performance Center teams by offering insights for troubleshooting, optimizing automated systems, and suggesting improvements to data technology infrastructure.

Qualifications & Experience

• Bachelor's degree in Engineering or a related technical discipline.
• Minimum of 5 years of experience in a related field preferred.
• Proficient in Microsoft Office Suite (PowerPoint, Excel, Visio).
• Skilled in the use of Business Intelligence and data visualization tools (e.g., Power BI, Tableau, Grafana).
• Strong understanding of drilling fundamentals, drilling operations, and associated equipment.
• Experience working with drilling control systems (e.g., Amphion, Cyberbase).
• Fluency in English and Norwegian.
• Proficiency in automation systems (e.g., NOVOS, MMC).
• Strong analytical skills with the ability to collect, interpret, and present complex data effectively.
• Advanced Excel skills, with the ability to create and manipulate spreadsheets; knowledge of SQL or basic programming skills is a significant advantage.
• Experience transforming raw data into actionable reports, dashboards, and key performance indicators (KPIs)

ABOUT US

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.