We are hiring a Quality Assurance Manager to join our EMEA team.

Let's talk about the role:

We are seeking an accomplished and forward-thinking Quality Manager to lead quality operations across our EMEA distribution center (DC) network. This role is pivotal in ensuring the implementation, maintenance, and continuous improvement of a robust Quality Management System (QMS) in a multi-site (Venray and Roermond), regulated environment.

Reporting into the global Quality function, the successful candidate will serve as a strategic partner to Operations, Supply Chain, Regulatory, and Corporate Quality teams, fostering a culture of excellence, compliance, and continuous improvement. This leader will be instrumental in ensuring operational alignment with ISO 13485, EU MDR, and other global regulatory requirements.

Let's talk about Responsibilities:

• Provide strategic leadership and oversight for quality activities across multiple DCs in the EMEA region.

• Serve as a trusted advisor and partner to DC stakeholders, fostering alignment across functions.

• Lead and inspire a high-performing team by fostering collaboration, accountability, and continuous development.

• Drive performance and engagement through clear expectations, regular feedback, and recognition of achievements.

• Cultivate a culture of trust and inclusion that empowers individuals, encourages innovation, and supports professional growth.

• Lead cross-functional initiatives that simplify, standardize, and enhance QMS processes across multi-sites.

• Prioritize and allocate team resources to support business objectives related to quality, delivery, cost.

• Deliver regular quality performance insights, risk assessments, and strategic updates to senior leadership.

• Lead or facilitate process improvement/standardisation initiatives with wide range of teams with broad ranges of experience in formal process development.

• Develop, implement, and maintain Standard Operating Procedures (SOPs) and quality systems in alignment with industry regulations (ISO 13485)

• Ensure audit readiness and compliance with ISO 13485, EU MDR, MDSAP, and other applicable standards.

• Oversee and lead investigations and CAPA execution, leveraging structured problem-solving methodologies (A3, 8D, DMAIC).

• Oversee the local execution of non-conformance and on-hold material processes.

• Identify and mitigate systemic quality risks through data-driven trend analysis and root cause investigation.

• Promote a collaborative environment, enabling effective interface with global quality, regulatory, and supply chain counterparts.

• Support system integration opportunities that align with broader supply chain initiatives.

Let's talk about Qualifications and Experience:

• Bachelor's degree in Engineering, Science, or related technical discipline.

• Minimum of 7 years' experience in Quality Assurance within a regulated distribution or manufacturing environment.

• At least 5 years of experience managing or leading quality professionals in a multi-site or matrixed environment.

• Demonstrated success implementing and sustaining ISO 13485 or equivalent QMS frameworks.

• Experience with regulatory standards including EU MDR, ISO, MDSAP, and GMP.

• Skilled in problem-solving methodologies (e.g., A3, 8D, DMAIC) and data analysis.

• Proven ability to drive change, influence cross-functional stakeholders, and prioritize in a complex environment.

• Excellent written and verbal communication skills; able to clearly present to senior leadership.

Preferred Attributes

• Experience working in global or multi-regional organizations.
• Lean/Six Sigma certification or equivalent continuous improvement training.

Key Competencies

• Strategic thinker with a hands-on execution mindset
• Collaborative leadership style with strong interpersonal skills
• Highly organized with a strong attention to detail
• Passion for continuous improvement and operational excellence
• Resilient, adaptable, and solution-oriented

Additional information :

• At ResMed, all employees benefit from a bonus plan, the percentage of which depends on your position within the organisation.
• Competitive benefits.
• You also have access to a referral bonus and to ResMed's preferred shareholding programme
• Internal career opportunity - joining an international fast-pace and massively growing company

Ok, so what's next ?

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!