Work Order Clerk
NOV
JOB DESCRIPTION
PRIMARY DUTIES & RESPONSIBILITIES
EDUCATION & EXPERIENCE QUALIFICATIONS
JOB REQUIREMENTS
BEHAVIORAL COMPETENCIES
TECHNICAL COMPETENCIES
PRIMARY DUTIES & RESPONSIBILITIES
- Create, release, update, and close work orders in the ERP system.
- Manage reservations and issuing materials for work orders.
- Prepare and distribute work order packets (drawings, routings, BOMs, travelers) to the shop floor.
- Monitor work order progress and ensure documentation is updated to reflect real-time changes.
- Ensure traceability of materials and compliance with ISO/API standards.
- Review and record work order variances; support root cause investigations with Production, Manufacturing Engineering, and Material & Work Definition Specialist
- Maintain accurate labor and material postings in ERP to ensure cost tracking integrity.
- Collaborate with Warehouse and Production to resolve material or documentation issues.
- Support continuous improvement efforts to streamline work order processes.
- Escalate work order or material issues to Facility Planner or Production leadership.
- Develop and manage production schedules to meet customer demands and achieve production targets.
- Coordinate with production teams to ensure seamless workflows and address scheduling conflicts.
- Foster effective communication with internal teams, external organizations via meetings, emails, and other communication channels.
- Identify and implement opportunities for process improvements in materials and production planning.
- Provide planning-related data and variance reports as input to management reviews (GQP-01).
- Support internal audits (GQP-02) by ensuring records and traceability requirements are met.
- Initiate or support Corrective Action Requests (CARs) (GQP-03) when nonconformities in work orders or traceability are found.
- Participate in risk assessments and MOC activities (GQP-04) when changes to work order processes impact quality or delivery.
- Ensure compliance with document and record control requirements (GQP-08) when managing work order packets and records.
- Align with contingency plans for material shortages, ERP failures, or production disruptions.
- Ensure compliance with industry standards and regulatory requirements, such as ISO 9001 or OSHA guidelines.
- Adhere to all HSE and Quality policies, guidelines, and procedures.
- Ensure compliance with company standards and regulatory requirements.
- Perform other duties as assigned to support operational goals.
EDUCATION & EXPERIENCE QUALIFICATIONS
- High school diploma required; Associate's or Bachelor's in Supply Chain, Business, or related field preferred.
- 2-5 years' experience in work order management, production coordination, or materials control in a manufacturing environment.
- Proficiency with ERP/MRP systems (Oracle, Omega).
- Strong attention to detail and ability to maintain accurate records.
- Familiarity with ISO 9001, API, or similar compliance requirements.
- Training or certification in ISO/API-compliant systems, Lean/Six Sigma, or APICS CPIM preferred.
- Experience in ISO/API/ASME-compliant environments is a plus.
JOB REQUIREMENTS
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools or control; talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Factory environment includes exposure to varying temperatures, noise levels, and the use of personal protective equipment (PPE).
- Travel less than 10%
- Awareness of company contingency plans for material shortages, equipment breakdowns, or utility disruptions (GQP-04, GQP-04-02).
- Participation in audit-readiness and compliance activities as required.
BEHAVIORAL COMPETENCIES
- Strong organizational skills and attention to detail.
- Effective communicator with cross-functional teams.
- Ability to adapt to fast-paced, changing environments.
- Problem-solving mindset with focus on accuracy and compliance.
- Audit-readiness and continuous improvement mindset.
- Commitment to risk identification, escalation, and corrective action processes.
TECHNICAL COMPETENCIES
- Proficient with Microsoft Office
- Basic math and writing skills.
- Ability to adapt and be cross trained to learn all job duties as required.
- Ability to work in a fast-paced environment.
- Knowledge of NOV FGS QMS procedures, including document control, corrective actions, and risk assessment.
- ERP troubleshooting skills with focus on compliance, traceability, and data integrity.
- Ability to read drawings, instructions or repair and assembly operations.
- Strong data analysis skills
JOB SUMMARY
Work Order Clerk
NOV
Tulsa
6 hours ago
N/A
Full-time
Work Order Clerk