At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
IS Manager

In this role, you will have the opportunity to support the organization's vision and strategic direction. Each day, you will apply IT knowledge and expertise to help solve complex technical or professional activities. You will also showcase your expertise by being a key resource, a definitive source of knowledge about services and solutions, to contribute your expertise to enhance organizational efficiency.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What's in it for you?

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

Work model for this role is #Li-hybrid

• Involves and proactively supports the installation, management, maintenance, and optimization of IT service for their own area of responsibility.

• Takes action to ensure targets are met within established safety and quality procedures, corrects malfunctions, and calls on other experienced colleagues and external resources to ensure services are delivered proactively.

• Reviews requirements and specifications and identifies those that require action within their scope of responsibility, based on their technological, financial, and functional feasibilities .

• Coordinates the promotion, acquisition, development, and implementation of information systems and services in close liaison with those responsible for management and strategy.

• Provide consultation, advice, and supports the installation of IS services, or any changes in existing IS services.

• Identifies , proposes, advises, and implements IS processes and/or supports IS service implementation.

• Collaborates with stakeholders as required .

• Ensures that the information is presented effectively and communicated to the relevant stakeholders regularly.

Qualifications for the Role

• A bachelor's degree in information technology.

• More than 3 years of experience in IT service operation and support, working as IS Specialist with Microsoft Office365 services and computer hardware.

• Hands on experience with Microsoft Windows OS, computer hardware and troubleshooting.

• Hands on experience with network administration, including troubleshooting LAN/WLAN.

• Sound knowledge of Microsoft Office365, Microsoft Power Platform, Active Directory, Windows server and SQL.

• Knowledge of IT service management (ITIL certification is a plus).

• Ability to work independently and manage multiple demands on time, in cross-functional, virtual and international teams.

• A collaborative, solutions- and customer-service-oriented approach and strong communication skills.

Benefits

As part of our dedication to our employees, ABB Ireland offers an attractive array of benefits which include

• Competitive Salary.

• Private Medical Allowance for Yourself and Family.

• Competitive Contributory Pension Scheme.

• Employee Share Acquisition Plan.

• Open Job Market (Internal Mobility Opportunities, Mentorships & Access To Projects Globally).

• Employee Assistance Programme .

• Generous Employee Referral Scheme.

• 23 Days Annual Leave Plus Bank Holidays.

More about us

Join ABB Ireland and be part of a dynamic team that is making a real difference. We offer a supportive and inclusive work environment where you can grow your career, develop your skills, and contribute to impactful work that matters. Together, we are building a sustainable future for generations to come.

Electrification provides leading electrical distribution and management technologies, solutions and services to electrify the world in a safe, smart and sustainable way. The portfolio includes medium- and low-voltage electrical components, switchgear, digital devices, enclosures, and circuit breakers, among others. With our products, solutions and services, we collaborate with customers to improve power delivery and security, enhance energy management, efficiency and operational reliability, as we seek to achieve a low carbon society. go.abb /electrification

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.