Responsibility

Responsibilities:
• Own end-to-end project management and customer experience across DICT initiatives (e.g.
infrastructure, network, cloud, security, digital solutions, etc.)
• Define scope, objectives, and success criteria with internal and external stakeholders
• Build and manage integrated project plans, resources, timelines, budgets, and dependencies.
• Leverage cross-functional capabilities and coordinate alignment with local business units,
regional teams, and HQ to ensure unified execution and decision-making.
• Lead steering and working groups; consolidate inputs across units/HQ and drive timely
decisions, escalations, and risk/issue resolution.
• Ensure standardization of delivery methods, documentation, and change control in line with
HQ frameworks and compliance/security requirements.
• Manage vendors/partners (SLA, acceptance, UAT) and orchestrate order activation, testing,
and handover to operations.
• Provide regular order implementation report for management review

Requirements

Requirements:
• Bachelor's degree or above in Telecommunication / Computer Engineering or equivalent
majors
• Minimum 3 years of experience in IT & Telecom service delivery
• Technical knowledge including but not limited to network infrastructure, cloud services, IP
network design and configuration, including routing and switching, WAN/LAN, WIFI, NAS,
Firewall, etc.
• Excellent teamwork skills, ability to work across virtual global teams, self-motivated and able
to work under pressure
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong knowledge of project management methodologies (e.g., PMI, PRINCE2, Agile).
• Fluent language skills in both English and Mandarin, additional languages (German) are
advantageous.