One of the world's leading energy companies, ENGIE is present across the entire energy chain, in electricity and natural gas, from upstream to downstream. By placing responsible growth at the heart of its businesses (energy, energy services and the environment), its mission is to meet major challenges: meeting energy needs, ensuring security of supply, combating climate change, and optimising the use of resources.

GBS is part of ENGIE, partnering with the support functions for the ENGIE's Business Units and Corporate. It currently has 7 Business Support functions: purchasing, consulting, finance, real estate and logistics, legal, human Resources, information systems. By 2025, GBS is ENGIE's "transition maker" for support function excellence. Amplifying ENGIE's net zero mission, we provide a competitive edge through efficient operations, strategic resource allocation, and pioneering in culture and technology.

What you will do:

The HRSD Functional Lead & Process Automation is responsible for the harmonization, automation, and cross-entity alignment of HR processes on the ServiceNow HRSD platform, with a specific focus on Life Cycle Events (onboarding, offboarding, crossboarding).

Acting as a key liaison between local and global teams, this role plays a central part in the functional governance, employee journey optimization, and solution consistency across the Group.

Responsibilities:

1. Functional governance & process consistency

• Ensure the consistency of Life Cycle Event journeys in compliance with the global HRSD Core Model.
• Align local specificities (reported by LSOs) with global standards defined by the GSO.
• Contribute to the application of functional governance rules defined by the Core Model Lead (data model, service typologies, SLAs, ownership) within the scope of Life Cycle Events.
• Drive the documentation of cross-functional journeys and contribute to the PSD reference frameworks.

2. Review & harmonization of Life Cycle Events

• Coordinate review workshops for onboarding, offboarding, and crossboarding processes with local and global teams.
• Identify gaps and alignment opportunities across entities.
• Propose standardized, adaptable, and business-compliant target employee journeys.
• Work closely with HR, IT, Security, Payroll, Facilities, and other stakeholders.

3. Process automation & continuous improvement

• Design or oversee workflow implementation using Flow Designer to streamline LCE processes.
• Identify and define automation opportunities in collaboration with IT teams.
• Participate in functional testing, UAT, and production follow-up.
• Analyze user feedback to continuously enhance the functional roadmap.

4. Transversal support & coordination

• Act as the functional escalation point for digital HR processes related to LCE.
• Coordinate inputs and feedback from Local Solution Owners and consolidate enhancement requests.
• Contribute to the training and facilitation of the functional community (workshops, feedback sessions, best practices).
• Take part in RUN / BUILD coordination routines with PSD and IT teams.

Desired education, expertise, and skills:

• Master's degree (Bac+4/5) in HR Information Systems, Digital Transformation, or a related field.
• 5 to 8 years of experience in HR process digitalization, including at least 2 to 3 years on ServiceNow HRSD or a similar HRIS platform.
• Proven experience in cross-functional coordination or process ownership in an international context.
• Strong analytical and structuring abilities.
• Ability to operate in a matrixed, multi-country environment.
• Collaborative mindset, with political awareness and diplomacy.
• Result-driven and committed to continuous improvement.
• Fluency in English is required.

Benefits:

• Private health insurance for you and your family;;
• Meal tickets;
• Work-life balance;
• Annual extended holiday entitlement, depending on the length of employment

Only candidates selected for interviews will be contacted.

If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf.

Why We Care:

At ENGIE, we believe that every talent has a role to play in accelerating the energy transition. We make a difference and provide a fulfilling professional experience. Accept interesting challenges and build a career that reflects who you are. Join us and be part of this century's adventure!

ENGIE is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We encourage applications from all qualified candidates, regardless of origin, age, gender, sexual orientation, gender identity, religion, disability, or any other protected status under the law.

Business Unit: GBS

Division: GBS Europe - Romania

Legal Entity: ENGIE GBS ROMANIA SRL

Professional Experience: Skilled ( >3 experience <15 years)

Education Level: Bachelor's Degree

Company Name: Global Business Services