JOB DESCRIPTION

PRIMARY DUTIES & RESPONSIBILITIES

• Validate customer order scope, terms, and requirements during order entry/contract review.
• Develop detailed project plans including scope, schedule, milestones, budgets, and resources.
• Lead and coordinate cross-functional teams (engineering, design, supply chain, production, and QC) to achieve project objectives.
• Serve as primary customer/stakeholder contact, providing updates, managing RFIs, and addressing concerns.
• Work with the Engineering Department to compile submittal and fabrication drawing packages.
• Coordinate with Document Control to send and track drawing submittals to customers.
• Coordinate specification or schedule changes between the customer, Engineering, and Production.
• Collaborate with manufacturing planning to align project requirements with plant capacity, material availability, and manpower resources.
• Collaborate with Sales and Estimating on any changes that affect pricing; ensure timely communication of pricing updates to customers.
• Ensure adherence to industry standards (e.g., ASME RTP-1, ASTM, API, or other applicable fiberglass/composite manufacturing codes)
• Schedule and coordinate third-party QC inspections and shipping.
• Coordinate progress or milestone invoicing with the Contracts Manager, if applicable.
• Provide weekly project/order status reports to Operations Management.
• Support Engineering/Production to resolve field issues or repairs.
• Identify risks; initiate Management of Change (MOC) and develop contingency plans.
• Maintain accurate project documentation, including reports, contracts, and change orders.
• Evaluate project outcomes and implement lessons learned for continuous improvement.
• Ensure compliance with GQP-08 (Documents & Records Control), GQP-02 (Internal Audit), and GQP-03 (Corrective Action).
• Ensure preparation and archiving of regulatory, quality, and compliance documentation, including test reports, material certifications, and shipping records.
• Oversee project closeout activities, including lessons learned and customer feedback (GQP-09).
• Provide after-sales support, including coordination of warranty claims, customer training, and service needs when required.
• Perform other duties as assigned.

EDUCATION & QUALIFICATIONS

• Three to five years relevant project management experience desired
• Bachelor's degree in engineering, Project Management, or related field preferred.
• PMP certification beneficial
• Strong knowledge of ERP and project management tools.

JOB REQUIREMENTS

• Strong communication and organizational skills.
• Ability to manage multiple orders simultaneously.
• Adaptability to changing priorities and schedules.
• Strong interpersonal and team collaboration skills.
• Self-starter with ability to work independently.
• Knowledge of risk management and contingency planning.
• May require evening and weekend work.
• May require up to 10% travel.

BEHAVIORAL COMPETENCIES

• Customer-focused communicator.
• Strong problem-solving and decision-making skills.
• Ability to lead and influence cross-functional teams.
• Dependability and consistent attendance.
• Thoroughness and attention to detail
• Team-oriented mindset.
• Continuous improvement mindset, with experience applying Lean Manufacturing, Six Sigma, or Kaizen principles.

TECHNICAL COMPETENCIES

• Proficient in Microsoft Office Suite.
• Experience with ERP and project management software (MS Project, Oracle, etc.).
• Familiarity with fiberglass manufacturing processes (asset)
• Strong technical understanding of composite processes such as filament winding, molding, curing, and finishing.

To learn more about our benefits please visit our website: http://usbenefits.nov.com

To learn more about our business unit please visit our website: https://www.nov.com/about/our-business-units/fiber-glass-systems