Job Description

Leading the edge of transformation.

You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.

We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.

The Client Manager delivers the growth, client engagement, and operational excellence for a client or clients within the MoD market. This role is pivotal in driving revenue, profitability, and innovation while aligning with the company's long-term vision and values.

Your purpose:

Strategic Client Relationship Management-

• Focused on Key Account Management and first-class service provision to develop strong, long-lasting relationships.
• Be the recognised relationship lead for the client or divisions within a client, providing knowledge, resources and being the natural point of escalation for issues and opportunities. Lead the journey of building a strategic partnership with the client, encouraging AtkinsRéalis to contribute to the client's success and developing a sustainable, long-term relationship.
• Be responsible for the overall client experience working to position AtkinsRéalis as a top, innovative and responsive supplier.

Client Insight and Strategic Understanding-

• Be the recognised client expert understanding, in detail, the client's strategy, organisational design, key points of influence, culture, external drivers and their challenges, risks and opportunities.
• Identify client concerns and pain points and develop value propositions and services to meet these, working closely with practices and win work.

Collaboration and Leadership-

• Communicate and coordinate the AtkinsRéalis resources that engage with the client. Create and coordinate a virtual team of client leads from other Business Units with a clear plan.
• Demonstrate strong win work leadership behaviours and be a leading advocate for our win work best practices and processes. Maintain a client stakeholder plan connecting up AtkinsRéalis and the client at all relevant levels.
• Ensure the client needs and ambitions are communicated internally across the relevant AtkinsRéalis practices to align our teams to the client opportunity. Support our delivery teams through reciprocal sharing of client intelligence to identify opportunities for new work, and to improve delivery excellence and experience for the client.

Business Development and Growth-

• Develop client plans in line with the overall market objectives. Develop growth opportunities outside the current projects and seek cross-selling opportunities.
• Build a significant pipeline of qualified opportunities in agreed areas of the MoD, with the potential for long-term order intake, revenue generation and sustainable growth. Work with delivery teams to secure extensions on existing contracts.

Brand Representation and Market Engagement-

Be an ambassador for AtkinsRéalis- attending and speaking at relevant events, hosting workshops and generally leveraging opportunities to build greater awareness of AtkinsRéalis.

Commercial Acumen-

In addition to revenue grown, deliver increased profitability through improving our value proposition.

What you can bring:

• Strategic and operational leadership.
• Influential communicator and motivator.
• Strong commercial acumen and sales experience. Ability to translate client needs into AtkinsRéalis opportunities.
• Data-driven decision-making.
• Proven experience in a senior client-facing role, ideally within a consultancy or professional services environment.
• Strong commercial acumen and a track record of driving revenue and margin growth.
• Excellent interpersonal, communication, and stakeholder management skills.
• Deep understanding of client strategy, market dynamics, and industry trends.
• Ability to lead cross-functional teams and manage complex client relationships.
• Experience in applying Key Account Management principles and tools.

Why AtkinsRéalis?

Looking for a place where you can engineer a better future? AtkinsRéalis is for you. Here, our digital-enabled approach transforms outcomes for people and the environment. You'll have a myriad of projects to choose from and endless possibilities for career growth. More responsibility, acclaimed training programmes and flexible working are part of our inclusive culture of prioritising diversity, health, and happiness.

Within ADS&T, we have signed the "Women in Defence" and "Women in Aviation and Aerospace" charters. These pledges include providing opportunities for women to succeed at all levels. We're also committed to being a Military friendly employer and have been recognised with the Ministry of Defence's (MoD) Gold Employer Recognition Award.

Security clearance:

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

#LI-ADST | #LI-UK

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.