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This Position reports to:
Business Manager - E2E

Job PROFILE Summary

Lead and Oversee all aspects related to operations of a local unit including the full scope of Operations (Production, Production Engineering, Maintenance, Procurement, Quality, Continuous Improvement, Logistics, Planning & Fulfillment). Translate business strategy into operational execution, ensuring sustainable performance, customer satisfaction, and continuous competitiveness. Drive adherence to health, safety, integrity, and environmental standards, while building a high-performance, agile, and engaged organization.

ROLES & RESPONSIBILITIES

CORE RESPONSIBILITIES

Strategy

• Responsible for developing business action plans for the unit aligned with Division strategy and targets. Monitors implementation and tracks any deviations for corrective action.
• Develop long-term capacity and capability plans, including digitalization, automation, and technology upgrades.
• Lead business continuity planning, risk assessment, and crisis response to ensure resilience.

Budget

• Prepares annual budget, oversees progress, and determines actions to cost issues as necessary in order to manage operations within the budget and resources

Operations Improvements

• Develops programs, projects, goals, and metrics to lead the organization to the highest level of operational performance while optimizing working capital throughout Operations.
• Ensures that the organization takes an overall value chain perspective to meet customer expectations on quality, service levels and lead time and has a full understanding and culture of continuous improvement behaviors, methodology and processes.

HSE

• Maintains compliance with health, safety and environmental regulations while monitoring and reporting progress and results.
• Assesses risks and safety hazards and implements plans to ensure people and equipment safety.
• Foster a culture of safety, responsibility, and ethical conduct across the organization.

Customer focus

• Act as the operational interface with key customers, supporting Sales and Account Management.
• Ensure customer-centric KPIs (e.g., delivery reliability, lead time, cost-to-serve, quality) are met or exceeded.
• Anticipate and resolve operational constraints impacting customer satisfaction.

People leadership and development

• Creates and maintains a positive work environment for the Company.
• Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed.
• Guides, motivates and develops direct and indirect subordinates within HR policies.

LICENSE TO OPERATE / CORE VALUES

• Ensures all employees understand and act according to company core values, integrity, and safety standards.
• Implements and ensures compliance with company policies, standards, and processes in the areas of planning, fulfillment, and continuous improvement.
• Guarantees adherence to statutory regulations and ethical practices.
• Accountable for the health, safety, and well-being of employees and contractors, while driving continuous improvement in HSE performance.

COLLABORATION / LEADERSHIP

• Leads and develops a team of operations specialists, building capability and driving engagement.
• Fosters a culture of collaboration across local and global functions, ensuring alignment and effective knowledge exchange.
• Acts as a change agent, inspiring innovation, agility, and a continuous improvement mindset within the organization.

JOB REQUIREMENTS

Education & Qualifications

• Bachelor's degree in Operations management, Supply Chain Management, Industrial Engineering, Business Administration, or related field (Master's degree preferred).
• Certification in Lean Six Sigma (Green Belt or higher) or equivalent continuous improvement methodology strongly desired.

Experience

• Minimum 8 years of professional business experience, preferably in operations management.
• At least 3 years in a leadership role managing cross-functional or multidisciplinary teams.
• Proven track record of delivering measurable business improvements
• Experience working in a global organization

Competencies

• Strong analytical and problem-solving skills with ability to use data-driven insights.
• Excellent stakeholder management and influencing skills across all organizational levels.
• High customer orientation with a focus on service reliability and operational efficiency.
• Change leadership skills, with the ability to coach, mentor, and engage teams in transformation.

• Communication in English

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