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This Position reports to:
Business Manager - E2E

JOB PROFILE SUMMARY

Leads the Planning and Continuous Improvement functions to ensure operational excellence, customer satisfaction, and continuous value creation. Manages demand and supply planning, order fulfillment, and process optimization to secure reliable deliveries, optimal inventory, and cost-efficient operations. Drives continuous improvement initiatives across functions to enhance quality, efficiency, and resilience, while ensuring alignment with global and local business strategies.

ROLES & RESPONSIBILITIES

CORE RESPONSIBILITIES

• Develops and implements planning and fulfillment strategies in line with business requirements, ensuring accurate demand forecasting, efficient production scheduling, and reliable customer deliveries.
• Leads continuous improvement programs using Lean, Six Sigma, and other structured methodologies to drive efficiency, reduce waste, and optimize end-to-end processes.
• Ensures cross-functional alignment between planning, operations, procurement, logistics, and customer service to achieve service level, cost, and quality targets.
• Establishes and monitors KPIs for planning accuracy, order fulfillment, process efficiency, and improvement initiatives, ensuring transparency and accountability.
• Identifies, prioritizes, and executes improvement projects that enhance productivity, digitalization, sustainability, and overall operational performance.
• Champions the use of digital tools and data analytics to strengthen decision-making in planning, fulfillment, and improvement initiatives.
• Manages risk and ensures business continuity by addressing bottlenecks, capacity constraints, and supply/demand fluctuations.
• Promotes best practices, knowledge sharing, and standardization across teams and functions.

LICENSE TO OPERATE / CORE VALUES

• Ensures all employees understand and act according to company core values, integrity, and safety standards.
• Implements and ensures compliance with company policies, standards, and processes in the areas of planning, fulfillment, and continuous improvement.
• Guarantees adherence to statutory regulations and ethical practices.
• Accountable for the health, safety, and well-being of employees and contractors, while driving continuous improvement in HSE performance.

COLLABORATION / LEADERSHIP

• Leads and develops a team of planning, fulfillment, and improvement specialists, building capability and driving engagement.
• Fosters a culture of collaboration across local, regional, and global functions, ensuring alignment and effective knowledge exchange.
• Acts as a change agent, inspiring innovation, agility, and a continuous improvement mindset within the organization.
• Engages stakeholders at all levels to secure buy-in, remove barriers, and accelerate improvement initiatives.

JOB SKILLS

• Demand & Supply Planning
• Continuous Improvement (Lean, Six Sigma, Kaizen)
• Digitalization & Automation of Processes,
• Strategy Deployment & Execution
• Customer Satisfaction Management, Change & Stakeholder Management

JOB REQUIREMENTS

Education & Qualifications

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Business Administration, or related field (Master's degree preferred).
• Certification in Lean Six Sigma (Green Belt or higher) or equivalent continuous improvement methodology strongly desired.

Experience

• Minimum 8 years of professional business experience, preferably in supply chain planning, fulfillment, or operations management.
• At least 3 years in a leadership role managing cross-functional or multidisciplinary teams.
• Proven track record of delivering measurable improvements through structured continuous improvement programs.
• Experience working in a global/matrix organization with exposure to cross-border collaboration.

Competencies

• Strong analytical and problem-solving skills with ability to use data-driven insights.
• Excellent stakeholder management and influencing skills across all organizational levels.
• High customer orientation with a focus on service reliability and operational efficiency.
• Change leadership skills, with the ability to coach, mentor, and engage teams in transformation.
• Proficiency in ERP systems (e.g., SAP) and planning tools; advanced MS Excel/Power BI or similar analytics tools.
• Fluency in English; additional local language(s) an advantage.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.