JOB DESCRIPTION

Join NOV's IT Systems team to help shape how global teams work, scale, and innovate. As an Atlassian System Administrator, lead the administration of enterprise-level Atlassian platforms across both Data Center and Cloud environments. From infrastructure and access controls to observability, integrations, and automation, you'll play a key role in delivering secure, high-performing systems that enable collaboration, agility, and operational excellence.

What You'll Do:

• Administer Jira and Confluence Data Center environments for high availability, scalability, and performance
• Configure, monitor, and tune PostgreSQL databases, handling upgrades, migrations, reporting, backups, and data compliance
• Manage containerized deployments of Atlassian tools using Docker, Helm, Kubernetes, and Rancher
• Leverage observability tools like Prometheus and Grafana to monitor infrastructure health and detect performance anomalies
• Troubleshoot and resolve application or infrastructure issues using logs, diagnostics, and system tools
• Evaluate and deploy upgrades, plug-ins, and integrations with minimal disruption to end users
• Restore databases and perform maintenance in staging or test environments to support delivery pipelines
• Administer Jira Assets (Insight) as a CMDB, integrating asset data for traceability and workflow automation
• Provide Jira support at the project level, including configuring workflows, permissions, and integrations
• Train internal teams on system usage, Jira best practices, plug-in features, and process efficiency
• Manage user provisioning, product access, and org-level settings across Atlassian Cloud environments
• Configure Atlassian Access including SSO integration, shadow IT monitoring, and domain verification
• Use admin APIs and application tunnels to deliver secure, hybrid integrations across systems
• Maintain and enhance system documentation, SOPs, and training guides
• Drive continuous improvement of both on-prem and cloud environments based on usage data, feedback, and governance practices
• Partner with stakeholders to guide platform strategy, influence roadmaps, and ensure alignment with business goals

Minimum Qualifications:

• 4+ years of experience administering Jira and Confluence Data Center in enterprise environments
• Proficiency in Linux system administration, including shell scripting and infrastructure troubleshooting
• Strong PostgreSQL skills including configuration, optimization, and SQL query development
• Hands-on experience with Docker, Kubernetes (AKS), Rancher, and Helm for container orchestration
• Familiarity with Prometheus, Grafana, or similar monitoring/observability platforms
• Experience with Jira Assets (Insight) for asset tracking, import configuration, and CMDB management
• Ability to create documentation and training resources that scale administrative knowledge and platform use
• Experience with Atlassian Access, including SSO setup and domain verification
• Familiarity with Atlassian admin APIs and secure tunnel configurations
• Strong written and verbal communication skills; comfortable collaborating across technical and business functions
• Current or equivalent Atlassian Certified Professional certification (e.g., ACP-520, ACP-100)