National Instruments Corporation is seeking a Manufacturing Repair Services Operations Manager for its offices in Austin, TX Job Description: Plan and coordinate daily activities performed by the repair and shipping teams. Evaluate KPIs (Key Process Indicators), analyze performance data, and make the necessary adjustments in the operation in order to meet the established business goals. Drive initiatives to improve efficiency, customer experience, and service quality. Manage team's performance and development plans. Plan yearly budget and manage operational expenses. Identify head count requirements and hire new resources if required. Work with other NI teams and with external service partners to solve customer issues and to improve customer experience. Lead and participate in projects aimed at improving existing processes or introducing new processes. Collaborate with managers in remote repair locations in Asia and Europe in global initiatives. Work with the local Manufacturing Hardware Services management team in solving local operations and customer issues. Telecommuting limited to one day per work week; must work in the office the remaining four days. Job Requirements: Bachelor's degree or the foreign equivalent in Electrical Engineering Technologies, Industrial Engineering, Mechanical Engineering, Computer Engineering or a closely related field plus 3 years of experience in a quality engineering or manufacturing occupation. The required experience must include the following: 2 years of experience creating quality documentation for processes used and analyzing data to make informed decisions on repairs. 2 years of experience working to drive efficiency and improve quality in a quality engineering or manufacturing environment. 2 years of experience managing and adhering to ISO9001:2015 standards 1 year of experience with project management tools such as JIRA, SFDC, AzDO . Work location: 11500 North Mopac Expressway, Austin, TX 78759. Telecommuting limited to one day per work week; must work in the office the remaining four days. If interested, please apply on the company website: https://www.emerson.com/en-us/careers/career-opportunities , Job ID: [25028019]. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal),vacation and holiday leave. #DE-DNI #LI-DNI

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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