, India

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

October 30, 2025

Business unit:

Projects and Technology

Experience Level:

Early Careers

Job Description:

What's the role

Join Shell's Cloud Native Engineering team as a Systems Engineer and help build the next-generation software engineering platform that powers Shell's digital future. You'll work with cutting-edge open-source technologies and collaborate with reliability engineers and development teams to enhance product performance, system reliability, and operational excellence across the organization.

In this role, you'll design and automate operational workflows, conduct architecture reviews, troubleshoot complex outages, and improve monitoring and observability. You'll also define service level objectives and agreements for critical systems while driving scalability and efficiency. Our tech stack includes Azure Native, Terraform, Vault, Jenkins, Docker, AKS, Prometheus, Grafana, Elastic, Moogsoft, Aqua Wave, Palo Alto products, and more - giving you the opportunity to work on large-scale systems with real impact.

What you'll be doing

• Collaborate with Application Engineers across US, Europe, and India to deliver world-class services.
• Partner with development teams to design, architect, and implement systems for improved reliability, performance, efficiency, and scalability.
• Ensure key services are monitored, measured, and alerting appropriately.
• Automate deployment and configuration processes; develop reliability tools and frameworks for engineering teams.
• Share on-call duties for critical systems, lead incident response, and conduct no-blame post-mortems.
• Drive operational efficiencies: capacity planning, configuration management, performance tuning, monitoring, and root cause analysis.
• Provide infrastructure expertise and guide development teams in effective usage.
• Lead capacity planning and growth preparedness.
• Manage Windows/Linux environments: deployments, migrations, upgrades, patching, access management (Cloud & Active Directory), application support, agent remediation, business continuity, and disaster recovery.
• Design Azure foundational components (VNET, Blob storage, instances, functions, networking).
• Work on Azure Disk, Resource Monitoring, Automation, Runbook, Backup & Restoration.
• Troubleshoot Azure Virtual Network Gateway and ExpressRoute.
• Implement cost management, billing, resource utilization, and availability sets.
• Create architecture diagrams and demonstrate Azure features.
• Administer and provide operational support for Azure environments; develop technical standards for Microsoft Azure platforms.
• Engineer, configure, maintain, and troubleshoot Windows Servers and related technologies.
• Manage planned and emergency changes per defined change control processes.
• Hands-on experience with cloud infrastructure and Linux/Windows OS administration.
• Own incidents/requests/problems in ServiceNow, perform troubleshooting, and handle user escalations.

What you bring

• 2+ years of hands-on experience with Azure Cloud, ITIL processes, and Windows/Linux operating systems
• Bachelor's or Master's degree in Computer Science or a related technical field
• Strong knowledge of ITIL practices including incident, problem, configuration, and change management
• Expertise in cloud networking and next-generation security services
• Proven ability to provision, configure, and maintain Azure infrastructure with a deep understanding of services, platforms, and their limitations
• Proficiency in Python, Go, PowerShell, and scripting languages for building automation tools, monitoring solutions, and efficiency frameworks
• Extensive experience with Azure and other cloud services
• Hands-on skills in customizing cloud components and working with tools such as Azure DevOps, GitHub Actions, Jenkins, Terraform, Grafana, Kibana, Docker, Kubernetes, and GitHub
• Solid understanding of large-scale distributed systems including multi-tier architectures, application security, monitoring, and storage
• Familiarity with DevOps principles and Agile methodologies such as SAFe and Scrum
• Willingness to work on rotational shifts and be on-call during weekends, typically twice a month

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a value-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organization to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programs.

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

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Shell in India

Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalization, and business operations.

Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.

Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.

Shell owns and operates an LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and an LNG truck-loading unit that plays a crucial role in helping meet India's growing demand for gas across sectors. In 2022, Shell acquired Spring Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Spring is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.

Our three capability centers across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.

We are committed to positively contributing to the communities in which we operate through programs on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.