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This Position reports to:
Contact Center Support Manager

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: #onsite

This role contributes to Motion - Induction Motors Division in Hebbal, Bangalore


You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Qualifications for the role :

• Bachelor's degree in Electrical Engineering or a related field, with strong understanding of electrical calculations and systems.
• 5-7 years of experience in quotation support, estimation, or motor-related engineering roles.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); knowledge of Salesforce and Power BI is an advantage.
• Sound understanding of ABB products, systems, and technologies preferred.
• Excellent analytical, organizational, and communication skills with a strong customer-focused approach.
• Team-oriented, self-motivated professional with the ability to work independently and deliver results under tight deadlines.

More about us


The IEC Low Voltage Division is a technology leader delivering a full range of energy-efficient low voltage motors, including ultra-efficient solutions such as IE5 SynRM (synchronous reluctance motors). Through a global footprint, domain expertise and rugged designs, the Division provides reliable technology that improves efficiency and productivity even in the most demanding applications.

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