EMS Healthcare enables the development and delivery of medical solutions deep within the heart of our communities. As a business, we are committed to creating a future where good health is within everyone's reach. We are the UK's largest independent site network, enabling inclusive and accessible clinical trials by creating flexible community-based research sites.

We are seeking an experienced and proactive Clinical Research Project Manager to join our team. In this role, you will lead the coordination and successful delivery of clinical trials across multiple sites, ensuring operational excellence, regulatory compliance, and high levels of client satisfaction. You will play a key role supporting the commercial team with operational aspects of award negotiation and be instrumental in the study start-up phase, overseeing site initiation activities, regulatory submissions, feasibility assessments and site readiness to ensure a smooth and timely trial launch. As the central liaison between internal teams and external stakeholders, you will drive projects to meet timelines, key performance indicators (KPI's) and strategic objectives, whilst also maintaining tight control of the budget and financial performance.

Requirements

• Co-ordinate and manage all operational aspects of the study start-up phase including site feasibility, selection and initiation activities.

• Oversee the preparation and submission of regulatory documentation to ensure timely approvals

• Develop detailed project plans, timelines, and resourcing plans; proactively identify and manage risks and issue to ensure all milestones are achieved on schedule

• Lead and manage the end-to-end delivery of clinical research projects across multiple sites in collaboration with internal departments (including Clinical Operations, Quality, Compliance, Operations etc.)

• Ensure projects are delivered on time, to the agreed scope and within budget

• Act as the main point of contact for clients, providing regular updates on performance, managing expectations and ensuring satisfaction throughout the project lifecycle

• Facilitate and coordinate communication between clients, sponsors and internal teams to ensure alignment and issue resolution

• Monitor project performance and KPIs, present project updates and reports to internal leadership and external clients.

• Ensure adherence to applicable regulations, ethical standards, and GCP guidelines across all projects.

• Track and manage change of scope and capture decisions made throughout the project

• Maintain the budget and ensure this is tracking against anticipated spend and in line with the forecast financial performance

• Prepare and present regular budget updates and identify and track out of scope costs accurately to ensure all costs are captured and charged accordingly

• Identify opportunities for process improvement and support the development and implementation of best practices across different projects, detailing and rolling out process improvements where appropriate

• Proactively monitor and review the performance of the study/project and identify ways to impact the performance through problem solving and strategic solutions

• Develop excellent relationships with all client contacts as well as building wider client contact base

• Collaborate closely with the commercial team to provide operational input into proposals, budgets and feasibility assessments

• Advise on delivery timelines, resource requirements and site capabilities during the proposal and award negotiations

• Review and input into draft contracts and statements of work (SOWs) to ensure operational feasibility and alignment with delivery capabilities

Essential Experience

• Proven experience in project management within an SMO, clinical site network, CRO, or similar clinical research setting

• Strong understanding of clinical research operations at the site level, including start-up, recruitment, and monitoring processes

• Strong working knowledge of GCP, clinical trial regulations, and ethical standards

• Proficient in project management tools and Microsoft Office Suite

• Demonstrated ability to manage multiple concurrent projects

• Experience managing budgets and understanding key financial drivers of clinical research projects

Preferable Qualifications

• Degree in life sciences, healthcare or a related field is preferred

• Background in site coordination, clinical operations, or regulatory affairs is advantageous.

Key Skills

• Strong client management and communication skills, with the ability to build trust and influence outcomes.

• Strategic thinking and the ability to influence outcomes through problem resolution.

• Exceptional attention to detail with the ability to translate client objectives into actionable plans.

• Strong organisational and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to thrive in a fast-paced environment and meet tight deadlines.

• Strong written and verbal communication skills

Other Requirements

• Full UK residency and hold a valid driving license and have suitable transport provisions (public transport is not recommended due to location of offices)

• Able to travel throughout the UK and Overseas if required

Benefits

You work hard for us; we work hard for you. It is that simple. And we know, it sounds too good to be true (we hear that a lot). But trust us, this could be the best decision you make.

• Bank holidays, plus 25 days annual leave, increasing to 28 after 5 years

• 1 Occasion Day each year; this could be your child's first day of school, their nativity play, or your own birthday - the choice is yours!

• Healthshield

• Subsidised company events and gatherings

• A gift for your birthday

• Well being support from our qualified Mental Health First Aiders, as well as via our health scheme

If you want to join us as our Clinical Research Project Manager - click apply now!