We are seeking a highly skilled and motivated Technical Lead to oversee the implementation phase, support activities, and continuous improvement of our Valve Condition Monitoring (VCM) data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments.

In This Role, Your Responsibilities Will Be:

1. Technical Support for Global Opportunities

• Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities.
• Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs.
• Act as a technical liaison between regional teams and central engineering, software development, and support resources.
• Ensure compliance with industry standards and internal quality protocols during service implementation.

2. Service Sustainment & Troubleshooting

• Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues.
• Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance.
• Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues.
• Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction.
• Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices.
• Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence.
• Develop and maintain documentation, including service manuals, troubleshooting guides, and FAQs.
• Identify recurring issues and lead root cause analysis efforts to implement long-term solutions.

3. Development & Deployment of Online Data Collection Solutions

• Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems.
• Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity.
• Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness.

4. Ownership of VCM Implementation Process

• Define, document, and continuously improve the end-to-end VCM implementation process.
• Ensure consistent execution across projects, including planning, installation, commissioning, and validation.
• Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams.

Who You Are:

• Customer obsession & ownership bias-proactively drives closure on escalations.
• Structured problem-solving-data-driven, clear baselines and verification steps.
• Influence without authority-coordinates world area teams, vendors, and central engineering.
• Clarity in communication-simplifies complex technical topics for execs and technicians.
• Continuous improvement mindset-detects patterns, codifies fixes, and scales standards.

For This Role, You Will Need:

• Education: Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience.
• Experience: 5 years in industrial automation/OT or asset management/condition monitoring, including commissioning, support, and troubleshooting of instrumentation or control systems in process industries.
• Instrumentation: Hands-on with control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus).
• Good understanding of predictive maintenance and valve diagnostics technologies.
• Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies.
• OT Networking & ICS Security: Experience with secure data architectures, including Purdue Model zones/levels, firewalls/jump servers, secure remote access, data diodes/unidirectional gateways, and segmented architectures in plant environments.
• Troubleshooting & Sustainment: Proven experience in customer-facing technical role, root cause analysis (RCA) process, diagnosing anomalies, connectivity issues, and system failures across field devices and control network.
• Cross‑functional leadership: Experience acting as a technical authority/liaison across regional teams, central engineering, and customer stakeholders; able to run workshops and deliver training.
• Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented.
• Excels at self-managing workload and executing multiple concurrent projects to meet deadlines.
• Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels.
• Ability to effectively interact with all levels of the organization to meet milestones.
• Documentation & Process: Able to define, document, and continuously improve implementation processes, create service manuals & troubleshooting guides, and maintain high-quality knowledge base content.

Preferred Qualifications That Set You Apart:

• Instrumentation: Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks.
• Cybersecurity: Familiarity with IEC/ISA 62443 standard and NIST SP 800‑82 guide.
• End-to-end solution implementations: Designed and deployed secure architectures from field device/positioner → control network → historian/cloud → analytics.
• Cyber-OT collaboration: Worked with cybersecurity/IT/engineering to meet policy/standard requirements, including segmentation, hardening, logging, and remote access governance; successfully integrated data diodes without impacting operations.

Our Culture & Commitment to You:

• At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
• We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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