Job Description:

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably in is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

About the role

The myProcurement Lead role is responsible for delivering a strong user and supplier experience by managing and resolving complex procurement queries including identifying areas of improvement in the process. The main purpose of the role is to provide quality support to business end users and suppliers and ensure the compliant procurement process is adhered to.

Key Accountabilities

• Acting as the 2nd line to identify, resolve and develop solutions to the most complex queries and systemic Operational problems which cannot be resolved by the Level 1 helpdesk team.
• Proactively deepening collaboration with the Level 1 helpdesk teams and the myProcurement Digital Experience team.
• Playing a key role in identifying areas of improvement across S2P processes and collaborating with various Operational Excellence teams e.g. myProcurement Digital Experience, S2C Excellence team and P2P Operational Excellence team to improve FBT Procurement's ability to execute within Procurement systems and operations
• Analyze data and conduct root cause analysis in cases of ambiguous and challenging issues and identify opportunities to improve S2P processes with the goal of reducing the need for future support.
• Supporting the myProcurement Manager in reporting, data analysis, and insights along with initiating actions to drive better performance, reducing the number of recurring tickets and improving overall user and supplier experience.
• Supporting the myProcurement Manager in escalation handling and working with cross function teams for the highest priority issues/highest sensitivity cases.
• Contributing to the implementation of the Excellence & Experience and myProcurement organization's strategy by delivering on the priorities of the organization.
• Supporting the myProcurement Manager in work optimization within the Team, delivering against the targets set in the Performance Management framework.

Requirements

• Relevant educational background or equivalent experience
• 6-8 years of experience in Procurement Operations or equivalent
• Experience in developing training content
• Led and implemented continuous improvement initiatives, experienced in project work
• A deep understanding of the Procurement Organization
• Excellent communication and interpersonal skills
• Experience leading and implementing strategic solutions within cross functional teams
• Able to handle high volume and wide variety of activities
• Strong conflict resolution skills
• Demonstrated ability to work cross organizationally to resolve complex issues
• Experience working cross culturally in an international environment
• Resilient and experienced in working in multi-faceted environment
• Uses influence and communication skills to enable planning and decision making

Why join our Team?

We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

Reinvent your career as you help our business meet the challenges of the future. Apply now!

Travel Requirement
No travel is expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.