The Job Coordinator has developed the skills required to oversee the prompt and accurate submission of job packages to the Weatherford Support Centre. They demonstrate the ability to work independently, proactively managing the invoicing workflow internally with operations and/or sales team as well as externally with customers to align with Weatherford's billing KPIs. Furthermore, they are expected to actively contribute to enhancing safe work practices, service quality, and operational efficiency.

Responsibilities

Customer & Operations Liaison

• Act as the main contact for customer billing requirements.
• Communicate customer needs to operational teams and field engineers

Delivery Ticket (DT) Management

• Coordinate with operation and DT hub to make sure DTs creation within 24 hours of call-off and that customer product/tool requirement have correct part numbers as per JD Edwards (JDE)
• Make sure with operation that DTs are ship-ready before equipment mobilization
• Update DTs post-job with additional information

Job Package & Billing Workflow

• Collect, prepare and submit complete job packages on time
• Scan and upload complete billing packages to WCC in JDE system
• Maintain billing logs and coordinate with WSC (invoicing hub) for draft and final invoices in JDE system
• Make sure accurate and timely billing submission to customer before customer cut offs
• For local hardcopy delivered invoices:
• receive Final Invoice from WSC or create manual invoice for customer invoice submission
• create Invoice Package
• coordinate Invoice Delivery and Receipt confirmation.

Revenue & Reporting

• Maintain and update the Earnings Not Billed (ENB) report for review by Finance Manager
• Follow up on prior ENB items to ensure timely invoicing
• Participate in ENB/OTC (Order to Cash) meetings
• Support month-end revenue accrual processes in alignment with US GAAP standards:
• Review revenue documentation from Operation/Field Engineer to ensure revenue recognition criteria are met
• Booked for revenue accruals in JD Edwards system within deadline set by Finance Manager
• Respond to Finance Manager queries related to accruals and documentation

Training & Process Improvement and Others

• Train field engineers on documentation and customer-specific requirements for billing
• Review and close redundant or billable DT lines
• Perform various other duties and activities as assigned by supervisor within the physical constraints of the job

Qualifications

• Minimum of 2 years' experience in billing, preferably within the oil and gas industry
• Proficient in ERP systems; JD Edwards experience is highly desirable
• Strong verbal and written communication skills
• Demonstrates a proactive and self-motivated approach to work
• Capable of working both independently and collaboratively within a team environment
• Solid understanding of Windows-based applications, with advanced proficiency in Microsoft Excel
• Able to perform effectively under pressure and meet defined targets and deadlines
• Maintains a positive and responsible attitude toward health, safety, and environmental standards

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